"Friendly & helpful"
- Dog Mom
My husband and I recently bought a car and suv. They were both good quality used cars. My car did not have an owners manuel but I did not realize it until after we had purchased the cars. I call Marcos and he got me one at no cost. It is a very relaxed there. They were not pushy like some car dealer. They were just very helpful and friendly. When we need our next car we will go to Sunset.
"Very professional and go above and beyond "
- Angie Doudrick
The salesmen at Sunset Auto Sales are very helpful they stayed late so I could test drive the car one more time before making my choice. They were respectful and helpful when I was applying for my loan. They went above and beyond to answer questions and fix the small things I wanted changed. I would recommend them to anyone looking for a great customer service and a great quality car at a reasonable price.
"Hidden Scratches and Burn Holes"
- Matthew Phillips
We bought our beautiful shiny blue 2015 Chrysler 200, with brand new tires, in the fall of 2017. When it came time to wash it the issues began to surface. Over 50 scratches in several areas suddenly appeared which led me to believe a tinted wax product (AS SEEN ON TV!) to hide the scratches and we figured we got ripped off. What are ya gonna do?
A Week or so later, we were sure we got ripped off when the glue used to fasten the tiny circular patches hiding several cigarette holes in the upholstery failed. This was after we had the paint redone on most of the car. Having previously concluding that calling them was a waste of time because the rip-off was blatant and all it would serve is to put me in a rage, there was one more item that we found. The locking (spinners) lug nuts had been tightened so hard the Chrysler dealership couldn't get them off to do FWD transmission work. I had to give permission to destroy the lug nuts, and had it done to all four wheels.
After several phone calls, I was able to talk to the owner of Sunset and he assured me we would sit for breakfast and come to a resolution. Several more calls and it never happened.
Employees Worked With
Tim, Gary Verno