Sunset Auto Wholesale Puyallup

Quick and easy After the 2 reviews I read I was hesitant but they were asking such a great price. My salesman was professional and honest. Answered every question I After the 2 reviews I read I was hesitant but they were asking such a great price. My salesman was professional and honest. Answered every question I had (even though I already knew the answer, just testing him) and even bought my wife and I lunch. The financing was easy and paperwork was explained. I have had no issues with the car and I will be taking my daughter there next year when she is old enough to drive. Overall, I'd say good guys and easiest car shopping experience I've had. More

These guys are no professionals! This was a haggle the whole time to buy this car. When negotiating price the dude whined about not making money and told me personal money problems. I think he was trying whole time to buy this car. When negotiating price the dude whined about not making money and told me personal money problems. I think he was trying to entice me to buy it by telling me he drove it to Portland for fun? It was dirty when they showed it to me (covered in lawn clippings). Nobody brings a trade in like that so I'm sure these guys use these cars for thier pleasure. I told them it had to be clean when I buy it. I was in constant communication and told it would be cleaned. The next day I was told it was ready but I was left waiting for the tabs for an hour. While this was happening the employees locked the keys in their boss's dragster. It was sad to watch them (almost about to break glass to get in) but I interjected and told them to just pop the hinge pins off. It was still done unsafe and an employee almost lost a finger... So my car is finally ready I'm told. I look in it and the whole thing is still filthy. The guy apologizes and says he will clean it. He refused to pay for it to be cleaned and said it would be an hour for him to clean it. My friend and I go to lunch for an hour then come back to him cranking the radio in the car I bought while he does a very weak job at cleaning the car. I noticed something I missed at this point. There was scratches all over the door and door jam on the drivers side. I asked what happened and he told me they had locked the keys in the car and had to pry the door to get in.... I was so alarmed and pissed at this point that I just wanted to take the keys and leave so, I did. If this wasn't the absolute car that I was looking for I would have rejected the deal and walked. These guys were really bad. More

The initial sale went great. When I received the title in the mail, with no tabs. I called them and I was told that I didn't pay enough to get tabs, that it cost way more then the state's standard price. in the mail, with no tabs. I called them and I was told that I didn't pay enough to get tabs, that it cost way more then the state's standard price. It wasn't till I threatened to sue them, that they said, oh, we actually have your tabs, you just have to come get them, cause you owe use $1.50, that is why we didn't mail them to you. They could have put a note in with the title to this, but there was none and they were very rude when I called. The manager I spoke with said how dare I threaten to say I was going to sue them or file a complaint for fraud, when he had them right there at his desk waiting for me to come get. When I tried to explain that I was told by his employee that it cost over 150 to just transfer the title to me, he just told me to f**k off and hung up on me. I called back to speak with someone else, but he answered and told me to just get the plates and hung up again. I would have recommended them to my friends, until this happened. I will NEVER go there again, and hope that they are closed down for this bad bad customer service. More