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845 Reviews of Sunset Chevrolet - Service Center
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September 09, 2021
I made an appointment for multiple recall repairs. Was told one repair couldn't be made due to part not being in stock. Was not given updates unless I called to ask. Vehicle ended up being there 3 weeks i told one repair couldn't be made due to part not being in stock. Was not given updates unless I called to ask. Vehicle ended up being there 3 weeks instead of the 1 day I was told when making the appointment. The part finally comes in and it's the wrong color - I accepted it as I didn't want to wait another three weeks to get my vehicle back. Also requested an oil change while vehicle was in and that service wasn't completed when I was told it was ready to pick up. More
by Review
Verified CustomerEmployees Worked With
Brandon
September 09, 2021
New to Chevy and this is my first service. Everything went according to plan, so far so good. I can make a better assessment after a few more visits went according to plan, so far so good. I can make a better assessment after a few more visits More
by willb124
Employees Worked With
Christine Warren
September 06, 2021
They were courteous and efficient and professional. I would recommend the service department to anyone needing it. I especially love that you offer free oil changes for life. would recommend the service department to anyone needing it. I especially love that you offer free oil changes for life. More
by snowmen2566
Employees Worked With
I don't know.
September 05, 2021
The Sunset Chev service department is awesome! They always get me in on time for my appointments and are friendly and knowledgeable. They provide every service I could possibly need. always get me in on time for my appointments and are friendly and knowledgeable. They provide every service I could possibly need. More
by vanessaparker70
Employees Worked With
Steve, Derek, Andrew, Wayne
September 05, 2021
Great work. Service needs to in a different location. Your parking lot sucks and is very difficult to navigate with a 3500hd CrewCab dually 4x4 Your parking lot sucks and is very difficult to navigate with a 3500hd CrewCab dually 4x4 More
by roundtreeduane96
Employees Worked With
Jake
September 05, 2021
The airbag warning light came on and we were afraid to drive the vehicle. I brought the vehicle in and they found out which airbag it was and then made sure all the connections were secure and lubricated. drive the vehicle. I brought the vehicle in and they found out which airbag it was and then made sure all the connections were secure and lubricated. And we have had no other indications. More
by Bergman
Employees Worked With
Christina
September 05, 2021
The dealership is under staffed causing major delays in work. Can not get work done in a convenient time. If they can't complete work in alotted time they need to warn customers work. Can not get work done in a convenient time. If they can't complete work in alotted time they need to warn customers More
by Rick
Employees Worked With
Service department
September 04, 2021
Bought a bumper to bumper warranty and was told that everything is covered. We didn't have to worry about anything. This isn't the first time that I'm being told that things are not covered under my war everything is covered. We didn't have to worry about anything. This isn't the first time that I'm being told that things are not covered under my warranty. More
by jorylum
Employees Worked With
Jake
September 03, 2021
Always excellent service will continue to do business with sunset Chevrolet car comes back same day service most times prior to the time stated.thanks with sunset Chevrolet car comes back same day service most times prior to the time stated.thanks More
by Patolddog
Employees Worked With
No names
