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Sunset Chevrolet - Service Center

Sumner, WA

4.4
844 Reviews

844 Reviews of Sunset Chevrolet - Service Center

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December 09, 2020

Completed in the time forecasted. No issues observed 1 hour after service complete. Will not know full ramifications for few days or after more miles. More

by rickertsen1077
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 10, 2020 -

Sunset Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 09, 2020

Jake and his team are awesome! I was provided with a loner vehicle and kept informed of the stays of my vehicle! Thank for taking care of me! More

by scrouse2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 10, 2020 -

Sunset Chevrolet responded

Thank you for choosing Sunset Chevrolet. We are thrilled that Jake and his team provided such great service. We look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 09, 2020

Paul experience from checking in the car to getting it worked on to picking it up when it was done was totally A plus I would recommend Sunset Chevrolet to anyone More

by Turby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Robert Wohlfeil
Dec 10, 2020 -

Sunset Chevrolet responded

Thank you, Turby! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 08, 2020

My car had a factory recall & the hours to bring it in for service not convenient. No courtesy ride or rental car offered. Had to leave car overnight as didn't want to wait 2 hours for the recall comple More

by Bolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Hummel, service
Dec 11, 2020 -

Sunset Chevrolet responded

Thank you for your feedback. We are disappointed to hear that your experience with us has not been a positive one, and we apologize for the communication challenges you have faced. We'd like to obtain more details about your particular situation so that we may look into this further. We will be in touch shortly to request your personal contact information. Please email us at wecare@sunsetautofamily.com

December 08, 2020

Good service. I thought I would need brakes done but, tech. said the brakes looked good and did not need work. It was nice to be quoted a price at the beginning and pay that price at end when all work pe More

by cristinaplatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
Dec 08, 2020 -

Sunset Chevrolet responded

Thank you, Cristina, for your review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 08, 2020

100,000 service appt. Great service in a timely manner. Explained what was included. Requested a copy of the results. Was treated with respect. Thank you! More

by SHIGHSEAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Robert Wohlfeil
Dec 08, 2020 -

Sunset Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are glad that we could help you out! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 07, 2020

The five stars are for Christine Warren !!! She is awesome!!! Christine is the only reason we take our vehicle's there, if she ever leaves we won't be back, !!! More

by jill.c.knittle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Warren
Dec 07, 2020 -

Sunset Chevrolet responded

It has been a pleasure serving you, Jill. Quality customer service is always our number one priority, and we're happy to hear that Christine met your expectations. Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 06, 2020

Great service department, they made schedule accommodations to get my vehicle in for repair sooner than was first expected. Very quick turn around on my vehicle. More

by DUSTINSPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Dahl
Dec 07, 2020 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 06, 2020

My second Silverado from Sunset Chevrolet. Appreciate the service and knowledge I get. Highly recommend this dealership and will use them again for my next truck. More

by Brian H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bishop
Dec 07, 2020 -

Sunset Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 06, 2020

Routine oil change, my vehicle was done by the time I finished my complementary cup of coffee. Easy in and out, no complaints, very efficient crew. More

by DDYRSETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz
Dec 07, 2020 -

Sunset Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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