Sunset Ford of Waterloo - Service Center

We have had all services and repairs since 2017 performed at the Waterloo location. They have always been very thorough and performed professionally. at the Waterloo location. They have always been very thorough and performed professionally. More

Very good service department Everyone was friendly and very professional work was done in a timely fashion very professional work was done in a timely fashion More

Sunset identified the problem with my D150 heated seats. Ordered the part and had it fixed the next day. Ordered the part and had it fixed the next day. More

The service staff were extremely attentive, helpful, and time efficient. I could not say anything nicer about our experience there. time efficient. I could not say anything nicer about our experience there. More

Amazing service department! ! Lonnie is great and explains everything throughly!! Always upfront with what services are due and what they cost. ! Lonnie is great and explains everything throughly!! Always upfront with what services are due and what they cost. More

Great service, from friendly people. Good coffee as well, but I wish they had some donuts. Good coffee as well, but I wish they had some donuts. More

First time there but was surprised that it turned out really good would recommend to someone really good would recommend to someone More

Great business with old school ethics. They went out of their way to make me feel comfortable and worked with me and my vehicle. Lonnie was very personable and made me feel welcome and let They went out of their way to make me feel comfortable and worked with me and my vehicle. Lonnie was very personable and made me feel welcome and let me know the status on my vehicle the whole time. Justin was very easy to work with and went beyond to make sure everything went as I would hope. My vehicle was done in a timely manner and for that I am very appreciative. I will go back for any service and will see if their sells department has the same values the next time I’m ready to buy. Thank you More

Great business with old school ethics. They went out of their way to make me feel comfortable and worked with me and my vehicle. Lonnie was very personable and made me feel welcome and let They went out of their way to make me feel comfortable and worked with me and my vehicle. Lonnie was very personable and made me feel welcome and let me know the status on my vehicle the whole time. Justin was very easy to work with and went beyond to make sure everything went as I would hope. My vehicle was done in a timely manner and for that I am very appreciative. I will go back for any service and will see if their sells department has the same values the next time I’m ready to buy. Thank you More

Great customer support and very quick service. No hassle at all. Would recommend them to others. No hassle at all. Would recommend them to others. More