1,756 Reviews of Sunset Ford - Service Center
My experience was good. Mike , my service advisor, was very friendly, and made me feel welcome. He listened to my concerns and explained everything that was covered in the servicing of my car. I will re very friendly, and made me feel welcome. He listened to my concerns and explained everything that was covered in the servicing of my car. I will return to sunset when my car needs service. More
Best service department I have been to in a long time. Will be back for other services in the future. The service department is friendly and welcoming to new customers. Will be back for other services in the future. The service department is friendly and welcoming to new customers. More
Lonnie always makes the service experience pleasurable. She cares about the customer and always pays attention to detail. Comfortable atmosphere to wait while our vehicle is being serviced She cares about the customer and always pays attention to detail. Comfortable atmosphere to wait while our vehicle is being serviced More
Sunset Ford was great! Mike Sensmeyer was a real professional. He kept me updated on the progress of my repairs, cost estimate of the repair, and when it would be ready. Received my car back like no professional. He kept me updated on the progress of my repairs, cost estimate of the repair, and when it would be ready. Received my car back like nothing even happened to it. Thank you again Mike and Sunset Ford. More
I would recommend Sunset Ford’s service department to anyone. They have always fixed my truck correctly the first time. Service staff is always friendly . anyone. They have always fixed my truck correctly the first time. Service staff is always friendly . More
Brett was fantastic! My suv was towed in with a check engine light and he was able to get it in within a few days without an appointment. I’m so grateful Sunset took care of me. They even delivered my ve engine light and he was able to get it in within a few days without an appointment. I’m so grateful Sunset took care of me. They even delivered my vehicle back to me and sanitized it right in the driveway! I really appreciated that, having two small children at home and dealing with Covid has been hard and seeing that my car was cleaned after my service was very comforting. More
Fast, friendly, and took COVID safety precautions seriously - staff all wore masks (and they urged customers to as well) and kept surfaces clean. They are honest and consistently provide good service seriously - staff all wore masks (and they urged customers to as well) and kept surfaces clean. They are honest and consistently provide good service. More
Excellent service. Very timely and thorough. Service Advisor was very professional and explained the service to be performed and the cost. He phoned in a timely manner when the car was ready for pickup. Advisor was very professional and explained the service to be performed and the cost. He phoned in a timely manner when the car was ready for pickup. More
An exceptional, friendly experience each and EVERY time I have visited the last 10+ years! Doesn’t matter which Service Rep .... just great friendly and courteous people! have visited the last 10+ years! Doesn’t matter which Service Rep .... just great friendly and courteous people! More