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541 Reviews of Sunset Kia of Auburn - Service Center
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August 06, 2021
The customer service is outstanding. They are always friendly, positive and efficient. They are really fast at getting me taken care of and I appreciate that. friendly, positive and efficient. They are really fast at getting me taken care of and I appreciate that. More
by SJ77105
Verified CustomerEmployees Worked With
Jennifer
August 05, 2021
I appreciate how considerate the people are and how they keep me updated on issues with my vehicle. The service is done in a timely manner and I appreciate that keep me updated on issues with my vehicle. The service is done in a timely manner and I appreciate that More
by Braxtongloria
Employees Worked With
Shemariah Motte
August 04, 2021
Apt at 9:00a Mon Car completed 2:00p Ties. In fairness dealership called Mon afternoon before 4:30p to order 2 new tires which we agreed to but did not expect to be put at bottom of list on Tues. Expecte dealership called Mon afternoon before 4:30p to order 2 new tires which we agreed to but did not expect to be put at bottom of list on Tues. Expected to have installed 1ad thing in the morning. More
by julieannjackson61
Employees Worked With
Dean
August 03, 2021
I was charged for a part and when it came in they were to service my car. Part never came in had to come back twice before I got a refund Now I have to pay for another inspection and find a new mechanic to d service my car. Part never came in had to come back twice before I got a refund Now I have to pay for another inspection and find a new mechanic to do the work so I’m still out Over a hundred dollars. Plus side staff was very friendly which is always appreciated More
by Pearson.shannonjo
Employees Worked With
Jennifer, Justin
July 30, 2021
Clean, and very friendly staff, give them 5 stars. 3 stars overall because waiting area is small, and no tables to work at while you wait, and no free coffee like some dealerships. I had an appointment stars overall because waiting area is small, and no tables to work at while you wait, and no free coffee like some dealerships. I had an appointment to purchase/install new tires, and it took quite a bit longer than I was advised, but that's not uncommon in most dealerships, and I did not complain. More
by Dwatson
Employees Worked With
Dean is great! Didn't get the name of guy who greeted me.
July 28, 2021
Good service but received several calls with other items that needed to be done, which I would have wanted to have one phone call with all items needed. Gnosis service. that needed to be done, which I would have wanted to have one phone call with all items needed. Gnosis service. More
by LINDAROWLAND660
Employees Worked With
Dean
July 27, 2021
I brought my car in and it had a check engine light on. They ran a diagnostic on the car turned out the gas cap needs to be turned with 5 or 6 clicks to not get air into the tank. I was charged almost 100 They ran a diagnostic on the car turned out the gas cap needs to be turned with 5 or 6 clicks to not get air into the tank. I was charged almost 100 dollars. I questioned the charge especially since my vehicle is newer. 2018 and super low miles. I thought they should make exceptions for no issues found lole this turned out to be. More
by EBUNNEY47
Employees Worked With
Unsure
