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Sunset Kia of Auburn - Service Center

Auburn, WA

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541 Reviews

541 Reviews of Sunset Kia of Auburn - Service Center

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July 14, 2021

Thank you! Excellent service. Friendly staff.Thank you, Thank you! Excellent service. Friendly staff. Thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, than More

by therine_deguzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemi
Jul 14, 2021 -

Sunset Kia of Auburn responded

Therine, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 13, 2021

Very prompt and hospitable. Even accommodated me arriving 30 minutes early for my appointment. My granddaughter left her snack in the car and Shamila went to get it for her More

by Sandi92167
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shamila
Jul 13, 2021 -

Sunset Kia of Auburn responded

Sandi, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shamila met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 13, 2021

As always there very professional and caring. Always honest with no double talk. They definitely make it easy from start to finish. There highly recommended More

by HANCOCK.ROBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
Jul 14, 2021 -

Sunset Kia of Auburn responded

Thank you, Robert! It's wonderful to hear that our team has provided you with such excellent customer service. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 12, 2021

Did not put mileage signage in window for next oil change. It is what reminds us of next oil change . No idea when next is due. More

by rcarlmas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Jul 29, 2021 -

Sunset Kia of Auburn responded

We're sorry to hear that your experience fell below our high standards for customer satisfaction. Unfortunately, we're unable to match you up with an existing customer profile in our system based on your name or the information in your post. Could you please e-mail your VIN or phone number or any other name that the vehicle might be under to wecare@sunsetautofamily.com, as well as any additional details or questions you had about your visit? Your feedback is important to us, and we would like to let you know when you're due for your next oil change as soon as possible.

July 11, 2021

I've been coming here for years, but this time it took three hours for oil change, cabin air filter and new wipers. Seemed extreme. Dean was nice and kept me informed for the most part. I made the appoint More

by Soul_Hamster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
July 10, 2021

All of the staff was friendly, answered my questions and had my vehicle done in the amount of time that was given to me. Thank you. More

by LMOE7789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
Jul 12, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 08, 2021

Excellent mechanics and service advisors. They do outstanding quality work. Very dependable in their service and quick to answer questions. Very willing to work on older Mitsubishi model cars. They More

by mel.gable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Finnegan
Jul 09, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 08, 2021

Service center is nice and efficient. I would just recommend keeping track of the TV so that it isn't just constantly playing daytime soaps. More

by Threedee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Jul 09, 2021 -

Sunset Kia of Auburn responded

We appreciate your business and appreciate knowing you find our service department to be efficient and our staff friendly. Our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 08, 2021

I was very pleased with my oil change they took me in as a walk-in and it didn't take them very long at all to change my oil More

by CHUD1820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall, shermot
Jul 09, 2021 -

Sunset Kia of Auburn responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 07, 2021

Service was easy to schedule, check in Was quick. I was there for a service recall, it was a precaution and just an inspection. Was told it would be 3 hours, but got it done in only 2.5. More

by wvarnado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
She Mariah Motte
Jul 08, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your service experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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