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Sunset Volkswagen

Sarasota, FL

4.7
381 Reviews

2124 Bee Ridge Road

Sarasota, FL

34239

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381 Reviews of Sunset Volkswagen

January 07, 2026

Diagnosed a problem that had stumped other dealers and charged a reasonable amount to repair. More

by KEN3NETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Jan 08, 2026 -

Sunset Volkswagen responded

Thank you for sharing your experience! We’re glad our team was able to diagnose an issue that other dealers couldn’t and repair it at a reasonable cost. We truly appreciate your trust and look forward to helping you again in the future.

January 07, 2026

Austin was amazing! Great team and flow up. Much appreciated the advice and help with my car. More

by MELANIEAHORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Jan 08, 2026 -

Sunset Volkswagen responded

Thank you for the great feedback, Melanie! We’re thrilled to hear Austin was amazing and that you had such a positive experience with the team and follow-up. We truly appreciate your kind words and are glad we could help with your car.

January 07, 2026

Angelina was a pleasure to work with, and I'm happy to have her as my Service Advisor! More

by mbove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
Jan 08, 2026 -

Sunset Volkswagen responded

Thank you for your kind words! We’re happy to hear Angelina was a pleasure to work with and that you feel confident having her as your Service Advisor. We truly appreciate your feedback and look forward to assisting you again.

January 06, 2026

Great service and attention to detail by Austin who is very hands on. The service was very extensive and required removing the entire dash for the AC issue but they finalized it and Austin kept us apprai More

by RLDEROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Jan 07, 2026 -

Sunset Volkswagen responded

Thank you for taking the time to share such detailed feedback. We’re very glad to hear that Austin provided great service, strong attention to detail, and kept you informed every step of the way throughout such an extensive repair. We appreciate you noting the minor concerns with the hood coating and interior trim, and we’re confident our team can address those for you. We’re also happy the loaner vehicle helped make the extended service time more convenient. We’ll be sure to pass along your kind words to Austin. Thank you for trusting us with your Beetle!

January 05, 2026

The scheduler on the telephone and the service department employees were courteous and knowledgeable. The battery replacement was finished in a timely manner and the waiting room was pleasant. Thank you to t More

by RVESVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Jan 06, 2026 -

Sunset Volkswagen responded

Thank you for taking the time to share your experience. We are glad to hear that our scheduling team and service department were courteous and knowledgeable, and that your battery replacement was completed in a timely manner. We are also happy you found the waiting area comfortable. We truly appreciate your feedback and look forward to assisting you again.

January 04, 2026

High level of professionalism and service! Preston and Cordelle are awesome! We will be back again! More

by KHLINDH2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordale Johnson, Preston Ducas
Jan 05, 2026 -

Sunset Volkswagen responded

Thank you for sharing your experience! We’re thrilled to hear that Preston and Cordale provided a high level of professionalism and service. We appreciate your kind words and can’t wait to welcome you back again!

January 04, 2026

They were awesome explaining everything great car buying experience. Would recommend them to anyone wishing is buying a car. More

by hopperw1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Jarman
Jan 05, 2026 -

Sunset Volkswagen responded

Thank you for your wonderful feedback! We’re so glad to hear that your car buying experience was smooth and informative. We truly appreciate your recommendation and look forward to assisting you or anyone you send our way in the future.

January 03, 2026

Always very eager to go above and beyond with all your needs!! Very knowledgeable and informative as to what is going on with your vehicle and how long you will be waiting More

by Rivnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy, Kenny Davis, Andrew Gallegos
Jan 05, 2026 -

Sunset Volkswagen responded

Thank you for your kind feedback! We’re thrilled to hear that our team goes above and beyond to meet your needs and keeps you informed about your vehicle and wait times. We truly appreciate you taking the time to share your experience and look forward to serving you again.

January 02, 2026

Austin was very knowledgeable and polite. This is my second year doing the service with you after buying the car with this dealership. More

by gracie5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Jan 05, 2026 -

Sunset Volkswagen responded

Thank you for your continued trust and feedback, Gracie! We’re glad to hear that Austin provided knowledgeable and polite service, and that your second year with us has been just as positive. We truly appreciate your loyalty and look forward to serving you for years to come.

December 31, 2025

Top rate dealership with great service department and customer account managers. I brought my 2014 VW Touareg in for several issues. The issues required significant work so they gave me loaner car and es More

by mrioux01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Sales, Austin Murphy, Kenny Davis, Andrew Gallegos
Jan 02, 2026 -

Sunset Volkswagen responded

Thank you for taking the time to share your experience! We’re thrilled to hear that our service department and customer account managers took great care of your VW Touareg, provided a loaner vehicle, and completed the work efficiently and under the estimated cost. We’re also glad that your conversation with our sales team was helpful. We truly appreciate your trust and look forward to assisting you with future service needs and your potential vehicle purchase.

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