Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sunset Volkswagen

Sarasota, FL

4.7
381 Reviews
Call Dealership (877) 668-1575

2124 Bee Ridge Road

Sarasota, FL

34239

Directions

By Type

381 Reviews of Sunset Volkswagen

December 18, 2025

I really liked the fact that, even though my warranty is up, they gave me a loaner, and I got a clean car back. These small details make a difference. More

by ROBERTO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gallegos
Report | Print
Dec 19, 2025 -

Sunset Volkswagen responded

Thank you for your feedback! We’re glad to hear that the loaner and the attention to detail made a positive difference for you. We truly appreciate your trust and are always here to make your service experience as smooth and convenient as possible.

December 17, 2025

We discussed that all I wanted done was the oil change I explained I didn’t have the money. Showed up and he had done it anyway. Not happy More

by GIANNAKENNEDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Murphy, Kenny Davis, Andrew Gallegos
Report | Print
Dec 18, 2025 -

Sunset Volkswagen responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your frustration and want to clarify what occurred during your visit. Prior to any work being performed, a pre-authorization was reviewed and signed that outlined the requested service and associated pricing. Additionally, the replacement of the wiper blades was later presented and digitally approved before being added to the invoice. That said, we understand how important clear communication is, especially when budget concerns are discussed, and we regret if there was any misunderstanding that led to your dissatisfaction. We would appreciate the opportunity to review this further with you and address any remaining concerns directly. Our Service Manager, Kenny Davis, can be reached at 941.921.8080.

December 17, 2025

I have had three interactions with this dealership, one to buy the car and two service related. All three have been some of the most positive I've had a an auto dealership. I actually look forward to bring More

by esa1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
Report | Print
Dec 18, 2025 -

Sunset Volkswagen responded

Thank you so much for sharing this. We’re thrilled to hear that all three of your experiences, from purchasing your vehicle to service visits, have been so positive. Knowing that you actually look forward to returning for service means a great deal to our team. We truly appreciate your trust and look forward to taking great care of your vehicle for many visits to come.

December 16, 2025

Very professional and helpful. They were on time and Austin called me as soon as the car was ready. Good experience. More

by nilia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Report | Print
Dec 17, 2025 -

Sunset Volkswagen responded

Thank you for your feedback! We’re glad to hear you had a good experience and that Austin kept you informed and had everything ready on time. We appreciate your business and look forward to assisting you again in the future at Sunset VW!

December 15, 2025

From the initial text chat with Stephanie to my final purchase with Preston, the experience at Sunset Volkswagen Sarasota was 10/10. The dealership was super modern and clean. The team was responsive and More

by TBIZIEWSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephany Leblanc, Cordale Johnson, Preston Ducas
Report | Print
Dec 16, 2025 -

Sunset Volkswagen responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that Stephanie and Preston made your purchase at Sunset Volkswagen Sarasota such a positive one, and that you enjoyed our modern, clean dealership and responsive team. We truly appreciate your recommendation of Preston and your kind words about working within your needs and budget. We also value your honest feedback regarding the finance process. Transparency and clear communication are very important to us, and your comments about clearly explaining optional items like gap coverage and additional warranties will be shared with our management team so we can continue to improve. Thank you again for choosing Sunset Volkswagen Sarasota. We hope you enjoy your new vehicle and look forward to assisting you again in the future.

December 14, 2025

Great experience…easy no pressure! Very quick and easy! Will go back again in future More

by nsgallo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordale Johnson, Michael Jarman
Report | Print
Dec 15, 2025 -

Sunset Volkswagen responded

Thank you for the wonderful feedback! We’re glad to hear your experience was quick, easy, and pressure-free. We truly appreciate your kind words and look forward to serving you again in the future.

December 13, 2025

Very efficient service department and extremely customer oriented. Service rep was very knowledgeable and went the extra mile to explain and answer all questions. More

by dev2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy, Kenny Davis
Report | Print
Dec 15, 2025 -

Sunset Volkswagen responded

Thank you for the kind words. We’re thrilled to hear our service department provided efficient, customer-focused service and that your representative took the time to thoroughly answer your questions. We truly appreciate your feedback and look forward to assisting you again.

December 12, 2025

Waiting room seating is quite uncomfortable. Planning to wait in the facility for vehicle service is not a good idea here. Previous VW location with Porsche dealership waiting room was much bett More

by mkersgard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gallegos
Report | Print
Dec 15, 2025 -

Sunset Volkswagen responded

Thank you for taking the time to share your honest feedback. We’re sorry to hear that the waiting room seating did not meet your expectations and that this impacted your overall experience. Your comments are important to us, and we will share them with our management team as we continue looking for ways to improve our facilities and guest comfort. We truly appreciate you bringing this to our attention.

December 12, 2025

Great experience, easiest car buying experience we have ever had. Great people and Micheal was excellent. More

by grace9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordale Johnson, Michael Jarman
Report | Print
Dec 15, 2025 -

Sunset Volkswagen responded

Thank you for the wonderful review, Grace. We’re so glad to hear this was the easiest car-buying experience you’ve ever had and that Michael provided excellent service. We truly appreciate your kind words and thank you for choosing Sunset VW!

December 12, 2025

Professional, engaging knowledgeable. Very helpful and explained everything in an easy fashion. Best experience at a car dealership. More

by kimzem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordale Johnson, Elena Tenorio
Report | Print
Dec 15, 2025 -

Sunset Volkswagen responded

Thank you for the great feedback. We’re thrilled to hear our team was professional, engaging, and knowledgeable, and that everything was explained clearly. Providing the best dealership experience possible is always our goal, and we truly appreciate you sharing this with us.

1
...
16
17
18
...
39