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Sunset Volkswagen

Sarasota, FL

4.7
381 Reviews

2124 Bee Ridge Road

Sarasota, FL

34239

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381 Reviews of Sunset Volkswagen

November 29, 2025

Very professional, courteous, kept us informed, nice layout and clean, would recommend to dealership to visitors from out of town. More

by PRACTICALCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 01, 2025 -

Sunset Volkswagen responded

Thank you for sharing your experience! We are glad to hear that you found our team professional and courteous, and that you appreciated the clean and well-laid-out facility. It means a lot that you would recommend us to visitors from out of town. We appreciate your support and are here if you ever need anything in the future!

November 27, 2025

Clean, new and very efficient. Service was on time and throughly completed. Staff was very professional, friendly and helpful. More

by Sdalesandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
Nov 28, 2025 -

Sunset Volkswagen responded

Thank you for your feedback. We are glad to hear that you found our facility clean and efficient, and that your service was completed thoroughly and on time. We appreciate your kind words about our professional and friendly staff. We look forward to serving you again at Sunset Volkswagen of Sarasota!

November 26, 2025

I appreciate that you were able to help me with an upsetting situation so quickly, The cost I believe was more than expected. More

by JNR2CA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall her name
Nov 26, 2025 -

Sunset Volkswagen responded

Thank you for taking the time to share your experience. We’re happy we could assist you quickly, though we understand the cost may have been more than you expected. Your feedback is valuable, and we appreciate the opportunity to address your concerns.

November 23, 2025

Austin, our service advisor, was quick and efficient. He explained our issue and had the be hole fixed in 15 minutes More

by jedrummond11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 24, 2025 -

Sunset Volkswagen responded

Thank you for sharing your experience! We're glad Austin provided quick and efficient service and clearly explained the issue. It's great to hear your repair was completed so promptly. We appreciate your visit to Sunset VW, and we hope to see you again soon!

November 22, 2025

The service department did a great job especially when they return the car shiny clean. I’m totally satisfied..I highly recommend Sunset Volkswagen to anyone. More

by joeandrosieszilvassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t recall his name, but he was very nice and informative
Nov 24, 2025 -

Sunset Volkswagen responded

Thank you for your kind words! We're thrilled to hear that our service team exceeded your expectations and returned your car spotless. We appreciate your recommendation and are delighted that you are totally satisfied with Sunset Volkswagen of Sarasota!

November 22, 2025

So happy that I was able to get in right away with a concern to be checked out. More

by KWILLEMS555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeah Austin!
Nov 24, 2025 -

Sunset Volkswagen responded

Thank you for your feedback! We're glad we could accommodate you quickly and address your concern. We appreciate your visit and are always here to help!

November 22, 2025

The service manager was excellent. Andrew was professional, communication was effective. The lounge area does need a few more chairs and tables. The chairs were cute however uncomfor More

by MELANIEPJ
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Nov 24, 2025 -

Sunset Volkswagen responded

Thank you for sharing your experience! We're glad to hear that the service manager and Andrew provided professional and effective service. We appreciate your feedback about the lounge area and will take it into consideration. We're thrilled that overall your visit was terrific and look forward to seeing you again at Sunset VW!

November 22, 2025

Austin was great ! Knowledgeable, patient, and courteous. Because the service was gping to take most of the day I was offered a ride home. Thanks so much. More

by MIKEY6155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin / Service
Nov 24, 2025 -

Sunset Volkswagen responded

Thank you for your feedback! We're glad to hear that Austin provided knowledgeable, patient, and courteous service. We're also happy the ride home made your day more convenient. We appreciate your visit and look forward to serving you again at Sunset Volkswagen of Sarasota!

November 21, 2025

Best dealership around. Austin Murphy is just the best-making sure everything needed is done, but not pushing unneeded items like other dealerships do. So pleased about th More

by bossdollars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Nov 24, 2025 -

Sunset Volkswagen responded

Thank you for your kind words! We're thrilled to hear that Austin provided excellent service and focused on what was truly needed without any pressure. We're glad you’re enjoying our new facility and look forward to serving you as a Sunset Volkswagen customer for many years to come!

November 21, 2025

Austin is the perfect service professional. He remembered me from many months before, and immediately recognized the symptoms I was describing. He kept me briefed and up to speed, and was fri More

by kostrjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin XXX?
Nov 24, 2025 -

Sunset Volkswagen responded

Thank you for sharing your experience! We're thrilled to hear that Austin provided exceptional service, remembered you from previous visits, and quickly identified the issue. It's wonderful that he kept you informed while being friendly and professional. We appreciate your feedback and look forward to serving you again at Sunset Volkswagen of Sarasota!

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