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Sunset Volkswagen

Sarasota, FL

4.7
381 Reviews
Call Dealership (877) 668-1575

2124 Bee Ridge Road

Sarasota, FL

34239

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381 Reviews of Sunset Volkswagen

November 09, 2025

Friendly and knowledgeable staff, great service, wouldn’t expect anything less from a company of this caliber. More

by imeldaegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Report | Print
Nov 10, 2025 -

Sunset Volkswagen responded

Thank you for your kind words! We’re thrilled to hear that our staff provided friendly, knowledgeable service and that your experience met your expectations. We truly appreciate your feedback and your trust in Sunset Volkswagen of Sarasota!

November 08, 2025

I found the dealership very professional The work was completed as promised. I was surprised that the sensors would be so expensive. More

by hoheit95
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Nov 10, 2025 -

Sunset Volkswagen responded

Thank you for your feedback! We’re glad to hear that you found our dealership professional and that the work was completed as promised. We understand that sensor costs can be surprising and appreciate your understanding. We value your business and hope to serve you again in the future at Sunset Volkswagen of Sarasota!

November 07, 2025

The service was nice, but it was problem with fixing my car. I couldn’t drive my car and have to left on the parking lot over night and called towing company More

by TMOROZOVA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Report | Print
Nov 10, 2025 -

Sunset Volkswagen responded

We apologize for the inconvenience you experienced. It’s upsetting to hear that your car was not fixed properly and that you had to leave it overnight and arrange for towing. We take situations like this very seriously and would like the opportunity to make it right. Please reach out to our service department at (941) 921-8080, so we can address the issue promptly.

November 07, 2025

Friendly staff, knowledgeable, helpful, clean facility. Disappointed I had to pay for the service on a brand new car though, no help with dealing with tire company on what should be a warranty issue. More

by hb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gallegos
Report | Print
Nov 10, 2025 -

Sunset Volkswagen responded

Thank you for your feedback. We’re glad to hear that our staff provided friendly, knowledgeable, and helpful service in a clean facility. We apologize for the frustration regarding the tire issue and understand how disappointing that can be. Your comments are important and will help us improve how we handle warranty-related concerns in the future.

November 06, 2025

They were will to listen to me and accommodate . The service manager was understanding. Austin is very professional. They called an uber to get me back home and also pickup so I could get my car. More

by daniellerogier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Report | Print
Nov 07, 2025 -

Sunset Volkswagen responded

Thank you for taking the time to share your experience, Danielle! We are so glad to hear that our team took good care of you and that Austin and our service manager provided professional and understanding assistance. We’re happy we could make your visit more convenient with the Uber ride service. We appreciate your feedback and look forward to seeing you again at Sunset Volkswagen of Sarasota!

November 05, 2025

Sales and Service Dept 2nd to none. Brian Green Sales Manager is a straight shooter. Austin in Service has always has my best interest in mind. I have a 2017 Tiguan that's my busines More

by CigarZar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Green in Sales. Austin at Service.
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Nov 06, 2025 -

Sunset Volkswagen responded

Thank you for your loyalty and for sharing such great feedback! We’re thrilled to hear that Brian and Austin have consistently provided you with excellent service and support. It’s wonderful to know your Tiguan has been running strong with regular care from our team. We truly appreciate your trust in Sunset Volkswagen of Sarasota over the years!

November 04, 2025

Colin, Cordless, and Brian were extremely helpful. Great team! Would highly recommend Sunset Volkswagen. No pressure. More

by Sadie
Recommend Dealer
Yes
Employees Worked With
Colin, Cordless, and Brian.
Report | Print
Nov 05, 2025 -

Sunset Volkswagen responded

Thank you for the wonderful feedback, Sadie! We’re so glad to hear that Colin, Cordale, and Brian made your experience enjoyable and pressure-free. We appreciate your recommendation and hope you’re loving your new vehicle!

November 02, 2025

Outstanding service I am very pleased with Mr. Gallegos. I consider him to be an outstanding representative in the maintenance department. More

by ajnsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gallegos
Report | Print
Nov 03, 2025 -

Sunset Volkswagen responded

Thank you for your feedback! We're delighted to hear that Mr. Gallegos provided outstanding service and represented our maintenance department so well. We appreciate your trust in Sunset Volkswagen of Sarasota and look forward to serving you again!

November 01, 2025

Beautiful new facility. Choosing to go ahead and have some extensive work done to fix several issues based on the excellent customer service and communication I received fro More

by MICHSIB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Nov 03, 2025 -

Sunset Volkswagen responded

Thank you for your kind words! We're thrilled to hear that our new facility and Austin’s excellent customer service and communication gave you confidence to move forward with your service. We appreciate your trust in Sunset Volkswagen of Sarasota and look forward to taking great care of your vehicle.

November 01, 2025

Good service, gave updates and gave me a loaner car. Austin Murphy always does a great job More

by samdurrstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Report | Print
Nov 03, 2025 -

Sunset Volkswagen responded

Thank you for your feedback! We're glad to hear you received good service, updates, and a loaner car. Austin will be thrilled to hear your kind words. We appreciate you choosing Sunset Volkswagen of Sarasota and look forward to serving you again!

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