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Sunset Volkswagen

Sarasota, FL

4.7
381 Reviews
Call Dealership (877) 668-1575

2124 Bee Ridge Road

Sarasota, FL

34239

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381 Reviews of Sunset Volkswagen

March 31, 2026

The entire staff was very professional and helpful. Fabian did a great job as our sales support and Cordale was thorough with the financial and contractual information. More

by Mikey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian- five star, Cordale Johnson
Report | Print
Apr 01, 2026 -

Sunset Volkswagen responded

Thank you for your kind feedback, Mikey. We’re glad to hear our team provided a professional and helpful experience. It’s great to know Fabian supported you well throughout the process and that Cordale was thorough in explaining the financial and contractual details. We appreciate your support and hope you enjoy your new vehicle.

March 31, 2026

Everything was very quickly, and the car was taken in immediately—even though we arrived 30 minutes before our scheduled appointment. Thank you for the service! More

by irinamezentseva84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Report | Print
Apr 01, 2026 -

Sunset Volkswagen responded

Thank you for your feedback. We’re glad we were able to get your vehicle in quickly and ahead of your scheduled appointment. We appreciate your kind words and are happy to hear you had a great experience. We look forward to seeing you again.

March 31, 2026

The service for my vehicle was top notch, Austin is probably one of the best service professional I've had in all the years of owning a car, Great experience, More

by MBERNATCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Report | Print
Mar 31, 2026 -

Sunset Volkswagen responded

Thank you for sharing your experience! We’re thrilled to hear that your service was top notch and that Austin made such a positive impression. He truly takes pride in providing excellent service, and your kind words mean a lot. We’re glad your experience was a great one and look forward to assisting you again in the future!

March 30, 2026

Austin is an excellent communicator who provided near daily updates concerning the status of the module replacement and software updates. Unfortunately the problems are not resolved and corporate engine More

by godbybiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Report | Print
Mar 31, 2026 -

Sunset Volkswagen responded

Thank you for sharing your experience. We’re glad to hear that Austin kept you well informed throughout the process and provided consistent communication. That level of transparency is very important to us. We’re sorry to hear that the issue has not yet been fully resolved. We understand how frustrating that can be, especially when it requires involvement from corporate engineers. Please know we are committed to seeing this through and will continue working closely with the manufacturer to get a proper resolution for you. We truly appreciate your patience and the opportunity to make this right.

March 29, 2026

Service was excellent. Everyone was professional, and they even cleared out a little nest that had formed under my hood. I really appreciated the extra care. Overall, a smo More

by nadinecardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Report | Print
Mar 30, 2026 -

Sunset Volkswagen responded

Thank you for your feedback, Nadine! We’re glad to hear you had an excellent service experience and appreciated the extra care our team took with your vehicle. It’s great to know the process was smooth and speedy. We look forward to assisting you again!

March 29, 2026

An excellent customer experience. No high pressure sales tactics and was treated with the utmost respect. Sales team and finance manger, Cordlale, were ultimate professionals and del More

by tomengoms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Crews and Fabian Seurti, Cordale Johnson
Report | Print
Mar 30, 2026 -

Sunset Volkswagen responded

Thank you for sharing your experience! We’re thrilled to hear you had an excellent visit with no pressure and were treated with respect. It’s wonderful that our sales team and Cordale provided a seamless and professional transaction. We truly appreciate your feedback and look forward to serving you again!

March 27, 2026

Pleased Austin is my service advisor! He has been awesome in keeping my GTI in top shape. He is a true professional! I have never had my VW serviced anywhere else. More

by ALEXRUFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Report | Print
Mar 30, 2026 -

Sunset Volkswagen responded

Thank you for your wonderful feedback, Alex! We’re so glad to hear that Austin has been keeping your GTI in top shape and providing professional, reliable service. It means a lot that you trust us with your VW, and we look forward to continuing to take care of your vehicle!

March 27, 2026

Received an email to come in for a recall. Scheduled the appointment online and came in and was told they wouldn’t have the part for 6 months to a year. More

by m.lgraner73
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Gallegos
Report | Print
Mar 30, 2026 -

Sunset Volkswagen responded

Thank you for bringing this to our attention. We apologize for the frustration—recall notifications can sometimes be sent before parts are fully available from the manufacturer. We apologize that this wasn't communicated and will notify you as soon as the part arrives.

March 26, 2026

The two-year service on my 2024 Jetta GLI finished earlier than Andrew said it would; I was very pleased. More

by dougkrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gallegos
Report | Print
Mar 27, 2026 -

Sunset Volkswagen responded

Thank you for sharing your experience! We’re glad to hear your two-year service on your Jetta GLI was completed even sooner than expected. That is always a great surprise. Andrew will be happy to know his timeline and service made a positive impact. We appreciate your trust in us and look forward to taking care of you again at your next visit!

March 25, 2026

Very satisfied with my service exceeded my expectations I hope to see you next year More

by MARTYJO123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gallegos
Report | Print
Mar 26, 2026 -

Sunset Volkswagen responded

Thank you for your kind words, Marty! We’re thrilled to hear your service exceeded expectations. We truly appreciate your support and look forward to seeing you next year!

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