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Sunset Volkswagen

Sarasota, FL

4.7
381 Reviews

2124 Bee Ridge Road

Sarasota, FL

34239

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381 Reviews of Sunset Volkswagen

March 15, 2026

My experience with Sunset Volkswagen was excellent. I was given an appointment the day after calling so that was great. I was greeted with smiles by all the staff and my service advisor listened to my More

by HEYJUDESRQ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy, Andrew Gallegos
Mar 16, 2026 -

Sunset Volkswagen responded

Thank you for sharing your experience! We’re thrilled to hear that your visit to Sunset Volkswagen was excellent and that we could get you in so quickly. It’s wonderful to know our team greeted you warmly, listened to your concerns, and provided advice that made you feel comfortable. We’re glad Andrew was able to apply your service coupons and help reduce your bill. It’s great to hear you’re leaving with peace of mind for your trip, and we’re happy the car wash was a nice touch. Safe travels, and we look forward to seeing you again for future service!

March 15, 2026

The dealership's service department has been my main reason for sticking with VW over the years. More

by griffinish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gallegos
Mar 16, 2026 -

Sunset Volkswagen responded

Thank you for your feedback! We’re honored to hear that our service department has been a key reason you continue to choose Volkswagen. Providing reliable, friendly, and professional service is very important to us, and we truly appreciate your loyalty over the years. We look forward to continuing to serve you for many more visits!

March 13, 2026

I had a great experience at the dealership’s service department. From the moment I arrived, the staff was friendly, professional, and very helpful. They explained everything clearly, kept me updated on More

by m.beissel01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig McGregor, Brian Green, Cordale Johnson, Preston Ducas, Michael Jarman, Elena Tenorio, Austin Murphy, Kenny Davis, Andrew Gallegos
Mar 16, 2026 -

Sunset Volkswagen responded

Thank you for the wonderful feedback! We are thrilled to hear that you had such a great experience with our service department. Our team works hard to provide friendly, professional, and transparent service, so it is great to know that everything was clearly explained and that you were kept updated throughout the process. We are also glad your vehicle was completed on time and that our technicians took great care of it. Your kind words about our honesty, efficiency, and customer service truly mean a lot to our entire team. Thank you for your recommendation and for choosing us for your vehicle service. We look forward to seeing you again for your future maintenance needs!

March 13, 2026

Very nice and clean full stacked with great snacks and drinks for everyone and everyone is very nice and friendly and helpful so very happy and Thankful also very Appreciated with all Staff and Definitely More

by leclerc.peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig McGregor, Brian Green, Cordale Johnson, Austin Murphy
Mar 16, 2026 -

Sunset Volkswagen responded

Thank you so much for the wonderful feedback. We are thrilled to hear that you enjoyed the clean and comfortable waiting area, along with the snacks and drinks. It is also great to know our team made you feel welcome and well taken care of. We will be sure to pass along your kind words to Austin. He will be happy to hear how much you appreciated his help. Thank you again for your support. We look forward to seeing you next time!

March 11, 2026

Very pleased with Michael Jarman and Finance Manager, Cordale Johnson professionalism at Sunset Volkswagen Dealership in Sarasota, Florida. They do not deserve a 5 STAR; they are PERFECT 10 STAR. No More

by superma
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
only two employees I spoken to during the process selling the car to me., Cordale Johnson, Michael Jarman
Mar 12, 2026 -

Sunset Volkswagen responded

Thank you so much for your incredible feedback! We’re thrilled to hear that Michael Jarman and Finance Manager Cordale Johnson provided such a professional and helpful experience throughout your purchase. It means a lot to us that you traveled from Virginia and trusted our team to assist you with your Volkswagen Touareg. We truly appreciate your kind words about their honesty and dedication, and we’ll be sure to share your compliments with both of them. Thank you again for choosing Sunset Volkswagen of Sarasota, and we hope you enjoy your new Touareg!

March 11, 2026

Austin was professional in his communication and service updates. He addressed an upcomming service apt with me and offered a free rental car during g the time it will be repaired More

by jfabi50
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Mar 12, 2026 -

Sunset Volkswagen responded

Thank you for your kind feedback! We’re glad to hear Austin provided professional communication and kept you updated throughout your service. It’s great to know he was able to help plan ahead for your upcoming appointment and arrange a rental car for your convenience. We truly appreciate your support and look forward to assisting you again!

March 09, 2026

Austin's service was spectacular, very professional, and they were always willing to explain and help. The dealership is very good, with excellent facilities and reasonable repair times. More

by m.salinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
Mar 10, 2026 -

Sunset Volkswagen responded

Thank you for your thoughtful feedback! We’re thrilled to hear Austin provided such spectacular and professional service while taking the time to explain everything and help along the way. It’s also great to know you enjoyed our facilities and experienced reasonable repair times. We truly appreciate your support and look forward to assisting you again in the future.

March 07, 2026

This service center is the best in area. Always professional service. I will recommend for VW cars. More

by crispet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gallegos
Mar 09, 2026 -

Sunset Volkswagen responded

Thank you for your kind words! We’re thrilled to hear you find our service center professional and reliable. We truly appreciate your recommendation and look forward to serving you and your VW in the future.

March 07, 2026

Efficient and did not have too long of a wait. The dealership provided a car for the morning so I could continue to work. More

by mbenward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gallegos
Mar 09, 2026 -

Sunset Volkswagen responded

Thank you for your feedback! We’re glad to hear the service was efficient and that the loaner car helped you stay on schedule. We appreciate your support and look forward to assisting you again in the future.

March 05, 2026

Prompt service, waiting area nicely appointed, checkout was quick and efficient. Greeted at the drive up. More

by lkhardman
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gallegos
Mar 06, 2026 -

Sunset Volkswagen responded

Thank you for your kind feedback! We’re glad to hear you experienced prompt service and that our team welcomed you right away at the drive-up. It’s great to know you enjoyed the waiting area and that checkout was quick and efficient. We appreciate your support and look forward to seeing you again!

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