Sunshine Chevrolet - Service Center

Why make an appointment We made an appointment online after receiving an email reminding us our truck was due for service. We made the appointment for Saturday, January 26 a We made an appointment online after receiving an email reminding us our truck was due for service. We made the appointment for Saturday, January 26 at 9 am. We showed up a little before 9 and were told that the online appointment system does not work and that we were 6th in line for service. We were told 1 person was working today in service. Ok, you can't control employees showing up for work. I get that. We asked about transportation so we could go eat breakfast. We were told no transportation is offered. I asked if we could leave to get breakfast and be called when our slot is available. I was told that if we left we lose our place in line. I'm sorry, but take your online appointment system down if it does not guarantee an appointment and a half day is wasted waiting on service as if we just walked in. More

No follow up Left numerous voicemails for call back had to call front desk to even get any feedback and all poorly handled. Truck was towed in but when I spoke wit Left numerous voicemails for call back had to call front desk to even get any feedback and all poorly handled. Truck was towed in but when I spoke with Neil he said they didn’t know it was there, then couldn’t find the key. I called him when the problem first happened and he put me in touch w roadside assistance yet knew nothing about my truck being there? Neil’s explanation of issue was brief and no repair was actually completed other than resetting computer. Truck went in to limp mode for no clear reason. Courtney has done the most to improve our experience and I look forward to working with her. More

Excellent Service Brought my car in for service. Honest, reputable, and very friendly. Very helpful. Very accommaditing. Quality work for a fair price. Highly re Brought my car in for service. Honest, reputable, and very friendly. Very helpful. Very accommaditing. Quality work for a fair price. Highly recommend service department at Sunshine Chevrolet. More

warranty repair very timely and professional! had to leave vehicle for several days while parts were in route. several options were given for transportation but I jus very timely and professional! had to leave vehicle for several days while parts were in route. several options were given for transportation but I just asked them to keep the truck inside until repairs were complete. More

Had to call twice as no one returned message. Used to feel delightfully special when visiting Sunshine. Was greeted by name and made to feel that my business was valued. What happened to you? Used to feel delightfully special when visiting Sunshine. Was greeted by name and made to feel that my business was valued. What happened to you? More

Oil change & blinker This took two hours, they charged me but when I explained I just bought the car a month ago she scowled & said the sales person never noted that on th This took two hours, they charged me but when I explained I just bought the car a month ago she scowled & said the sales person never noted that on the account. More

Awful- consistently Never returns Cale’s and slow, if any, response to emails. Don’t plan to buy any other cars from them. Have had problems with computer screen and the Never returns Cale’s and slow, if any, response to emails. Don’t plan to buy any other cars from them. Have had problems with computer screen and they won’t fix it. More

What a great place Staff is so friendly and the quality of work is amazing never had an issue. This is my go to garage as well as dealership Staff is so friendly and the quality of work is amazing never had an issue. This is my go to garage as well as dealership More

Lack of Clear Communication To sum it up, my car had an issue going on. I was told one thing and according to the shop person, he said another. I can only say that obviously it To sum it up, my car had an issue going on. I was told one thing and according to the shop person, he said another. I can only say that obviously it was not explained very well as when I received my bill, I was shocked at all the things on there that I did not expect. The shop person did say I would need 2 of the 5 items on the invoice, but the other 3 were never mentioned and amounted to approximately $500. Very disappointed. More

I guess sometimes things do change I have been coming to sunshine for a long while now. It has always been top notch until early last year I noticed the quality of service started to de I have been coming to sunshine for a long while now. It has always been top notch until early last year I noticed the quality of service started to decline. The service advisors are not as personable as they used to be or genuinely glad to see you. Nobody was rude or condescending just busy on their cell phones. The technicians are very knowledgeable and do a great job but I’ve noticed a lot of the guys who have worked there for years are gone. What’s with the huge turn over? This last visit I brought my Dodge Charger in for an oil change. I realize it’s not a Chevy but I do it because I really don’t trust anybody else in the area quite like I do sunshine. The tech did the oil change and tire rotation and even ran my car through their washer but the windshield washer fluid was not topped off like normal which leads me to believe the depth of service has changed. Do I no longer get those fluids checked while getting my oil changed? Did the price of an oil change go up AND they took away the general fluid inspection? Not sure. I also know, and this may have been an intended joke because I drive a dodge or simply an accident, but the tech farted in my car before he got out. It was so bad that he himself rolled down the driver side window. As I got in I thought, “that’s odd. Car just got out of the wash and the window is down”. Then it hit me like that Seinfeld episode. You know the one with the smell that wouldn’t leave the car. “The Beast”. Jokes on me but I’m $60.00 poorer, lacking windshield wiper fluid, and left wondering what the xxxx that tech had for lunch. Maybe sunshine Chevy has begun its descent from greatness. When the service manager changed over I gave it time but it seems as though things have flatlined. C’mon Sunshine! Step it back up! More