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Supreme Automotive

New Britain, CT

1.8
7 Reviews

494 South Main St

New Britain, CT

06051

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7 Reviews of Supreme Automotive

May 10, 2024

Fast talking ,avoiding questions, showed me Carfax with 25 services done to car since 2015, mostly oil change, recharge air conditioning, balance/rotate tires... Reset computer module ( new battery install More

by richardathomas05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike and salesman
May 10, 2024 -

Supreme Automotive responded

Mr Thomas you came into my showroom already argumentative and not allowing my Sales associate to answer any of your questions. You kept asking about a timing belt being changed on a vehicle that doesn't have a timing belt to change. You were extremely rude to both my associate who happens to be working with stage 4 cancer and were speaking rudely to your wife. Asking questions about service work done previous to the vehicle being in our inventory and not getting answers to questions we wouldn't know the answers to is an unfair reason to post a negative review.

December 15, 2023

They have been very attentive with following up with me! I’m on hold with any decisions right now! More

by ecallahan01
Recommend Dealer
Yes
Employees Worked With
Over internet
October 01, 2023

Never responded 2 my questions regarding engine displacement and availability of the vehicle. Definitely off my list forl future More

by Pocketeer
Recommend Dealer
No
Employees Worked With
None
Oct 01, 2023 -

Supreme Automotive responded

Pocketeer, my apologies if your questions regarding one of our vehicles went unanswered. We get several inquires daily and make every effort to respond quickly and efficiently to them all. I'm not sure which vehicle you were inquiring about or when your inquiry went unanswered. Please feel free to contact me directly at the store and I'm happy to answer any further questions you may have. 860-224-1962 Joshua

May 24, 2023

Minivan purchased Dec 17th 2021 Date 01/26/2022 Services Performed Title issued or updated Vehicle color noted as Blue --------------------------------------------------- More

by pcdj64
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Cha Cha, Mike, Pete
January 10, 2023

Poor communication, say they will call back and do not . It’s Been days and still no response I was brushed off so I took my business elsewhere . More

by Ayjay2k12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh
August 05, 2022

Buyer beware they are the most dishonest, unprofessional, and do not keep their word to do repairs and other things promised. There are too many choices of dealerships I would make another choice. They ghos More

by attempt.09.almond
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Marsh
April 08, 2022

Salesman was very helpful and the car we bought needed some small repair to some body trim which they fixed right away. Everyone was nice and very professional. More

by rockdragon175
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason