Supreme Toyota of Hammond

Very Pleasant Sales Experience I had a very pleasant sales experience here. I started via email and got most of the details out of the way. Once I visited we had some minor details I had a very pleasant sales experience here. I started via email and got most of the details out of the way. Once I visited we had some minor details to resolve. Not fond of the forced VIN Etching (wish it was just a choice for those who might want it), but ignore it and work your price as if it didn't exist. Other than the final details, my dealings with the dealership were great. Sales, Parts, Service... they all were friendly and eager to handle whatever you needed, even the extra effort. More

Taken Advantage Of!!!! I was very disappointed in the dealership. I feel I was taken advantage of during the paperwork. I was told one thing and charged more--- a lot more. I was very disappointed in the dealership. I feel I was taken advantage of during the paperwork. I was told one thing and charged more--- a lot more. I declined on Extended Warranty and charged! Declined Gap Insurance and charge!! I also was charged for service maintenance but didn't know that I was. When signing keypad the screen was not turned to me,he would just tell me what I was signing. And wasn't given all my paperwork when leaving- that was definitely on purpose!!! I have bought numerous vehicles by myself and have never experienced such dishonestly and unprofessionalism. Shame on the employee and the dealership. You will never see the whites of my eyes again!!!! More

NOT TRUSTWORTHY!!! "Terrible Customer Relations and NOT TRUSTWORTHY!!!" I would not recommend this dealer. They have terrible communication skills. The finance manager "Terrible Customer Relations and NOT TRUSTWORTHY!!!" I would not recommend this dealer. They have terrible communication skills. The finance manager blatantly lied to my face when questioned about the detail line items on my finance agreement. Their sales practices are suspect - you get a price, a rate and you think all is fine and then hidden fees and amount come out after you have signed the agreement. I cannot understand how they can be so unethical with their customers. The salesperson gives you one amount and the finance manger jacks it up and talks in circles lying about the differences in amounts. Extremely disappointed with my visit and I recommend to EVERYONE Do not use this dealer!! I WILL NEVER BUY ANOTHER VEHICLE FROM THIS DEALER!! More

Amazing Experience!!! I cannot rate this dealership and the salespeople working at Supreme any higher. As a first time internet car buyer; the entire experience was so easy I cannot rate this dealership and the salespeople working at Supreme any higher. As a first time internet car buyer; the entire experience was so easy; and the expertise of our salespeople was the best ever, I was shocked at the ease of working with Joey Chenier in the online process. Once we arrived at the dealership, my husband and I were absolutely blown away by Samantha Michelli, who made our car buying experience completely painless. Samantha had the best attitude, and was so knowledeable about the Camry we purchased for our daughter. We Loved her! If you are looking for a car, you will not be disappointed. My husband and I drove 3 hours to come to Supreme for the wonderful deal and excellent salespeople. We test drove the car that we had recieved a video for, and about an hour and a half later, we were driving our beautiful car away. Thank you so much Supreme! Thank you Samantha and Joey! My husband and i will be returning for our next purchase. Do yourself a favor, come see Samantha, or Joey...you won't be disapointed. More

Samantha and Blue Tacoma With using my USAA car purchase benefit, it recommended Supreme Toyota ( I live in BR) I was u see the impression that Supreme had a BLUE Tacoma so I With using my USAA car purchase benefit, it recommended Supreme Toyota ( I live in BR) I was u see the impression that Supreme had a BLUE Tacoma so I got a call from Samantha to come that day to drive one and talk As I was borrowing a car, I needed to make a purchase fairly quickly and although there was no BLUE one , Kyle was able to find a red one for me and I had those two people work for me until closing Saturday Both were so patient and helpful I felt like Samantha and I must have known each other from another time I really felt she was very honest about what she could or could not do for me I met her children when I was offered a loaner until my vehicle came in She has two beautiful girls who told me their daddy was cooking that day- just another moment that made me feel comfortable buying from Samantha Anyway , everything I wanted was on a V6 which shot the price up another $3000 plus tax In the end Kyle found exactly what I wanted except in RED which was okay with me I must admit , at first I was offered a V6 in silver SR5 for the same price as the V4 BLUE but you know, I hadn't bought a new car since Katrina and I wasn't going to compromise I was so dismayed about not finding what I wanted until almost closing when both Samantha and Kyle searched for the red one I left a happy gal Just recently I referred Samantha to a mutual friend of mine just in the last week and she bought a white Tundra from her And YES I would highly recommend Supreme More

No Hassle Purchase Easy process with great customer care. Kenny greeted us promptly, wanted to help us get what we wanted, but wasn't pushy. Thank you for your help! Easy process with great customer care. Kenny greeted us promptly, wanted to help us get what we wanted, but wasn't pushy. Thank you for your help! More

Buying a Camry at Supreme Dealing with Will at Supreme Toyota was an awesome experience. He made sure the experience was as painless as possible. I would highly recommend hi Dealing with Will at Supreme Toyota was an awesome experience. He made sure the experience was as painless as possible. I would highly recommend him if you are looking to buy a vehicle. More

Very nice thank you The salesman Mike was very nice he was very helpful on getting what we wanted and had the patience to wait on us.we really like Supreme Toyota The salesman Mike was very nice he was very helpful on getting what we wanted and had the patience to wait on us.we really like Supreme Toyota More

Sales personnel Will Bunns was my salesperson. He was very professional, personable, knowledgeable & genuinely nice. He made me feel at ease and patiently answered al Will Bunns was my salesperson. He was very professional, personable, knowledgeable & genuinely nice. He made me feel at ease and patiently answered all my questions. I highly recommend him to assist you if you are in the market for a vehicle. More

Nice folks, maybe hard negotiators If the suggested trade-in values provided by KBB and NADA based on the mileage on and condition of a vehicle are truly misleading consumers, then cons If the suggested trade-in values provided by KBB and NADA based on the mileage on and condition of a vehicle are truly misleading consumers, then consider this a perfect review. I was pleased with how friendly Peggy and the rest of the staff were, and I got my certified pre-owned tC at a very fair price according to my research on the market value. My only complaints were that the car was quite dirty inside and out and that I was made to feel like a crazy person for seeking the trade-in value suggested by KBB and NADA based on the exact mileage of my truck and a condition category that (albeit subjectively) matched my truck's condition to a T. Granted, I do not fault them for trying to lower their investmemt in the trade as much as they could, but it is not a pleasant experience to have someone belittle the work that you put into preparing to make a deal. Eventually, we got to a number with which I could live and made a deal that was (according to my research) fair for both parties. Again, if KBB and NADA are indeed useless in the retail context, then my deal was a steal and I could not be happier. More