Susan Schein Automotive - Service Center

JD explained the results of the engine diagnosis. And he got my truck in and out, as promised. Excellent service! got my truck in and out, as promised. Excellent service! More

Edward’s Chevrolet refused to address my trunk issue. So I left there and will not go back. Susan S fixed it in an hour and a half. I left there and will not go back. Susan S fixed it in an hour and a half. More

Oil change was supposed to be “free”, was charged for it…that and thermostat replacement took 3 service days? No way… and still didn’t get the lights I wanted worked on fix. it…that and thermostat replacement took 3 service days? No way… and still didn’t get the lights I wanted worked on fix. More

Staff very pleasant and explains in detail what repair will entail. I have been doing business at Susan Shein for over twenty years buying over 8 vehicles between me and my husband. will entail. I have been doing business at Susan Shein for over twenty years buying over 8 vehicles between me and my husband. More

Un professinal not willing to work with you not business people at all I brought my truck in for service and it’s under warrenty and they wanted 1400$ up front when again its under warrenty I will never be people at all I brought my truck in for service and it’s under warrenty and they wanted 1400$ up front when again its under warrenty I will never be bribing my vehicle back up there ever again , and note they got very irritated and mad when I said no thank you im coming to pick my truck up More

Guys in the service department did a great job, and are very knowledgeable and do not cut corners. very knowledgeable and do not cut corners. More

JD is a nice guy but the techs can’t figure out how to fix my issue after 4 different attempts. Was told it was fixed before I purchased it but come to find out the next day it was not. fix my issue after 4 different attempts. Was told it was fixed before I purchased it but come to find out the next day it was not. More

Was sold a car that was supposedly fixed before I bought it and it’s still not. Freaking death trap that the service department has failed to fix on 4 separate occasions. They had my Jeep longer than I have it and it’s still not. Freaking death trap that the service department has failed to fix on 4 separate occasions. They had my Jeep longer than I have and it’s been over a month with it still not road worthy. Having to bring it somewhere that knows what the problem is and knows how to fix it. More

The service center is absolutely wonderful! Service on my vehicle was completed in a timely manner and explained with professionalism! vehicle was completed in a timely manner and explained with professionalism! More