Back

Susan Schein Automotive - Service Center

Pelham, AL

not yet
rated
49 Reviews

49 Reviews of Susan Schein Automotive - Service Center

Sort by
August 31, 2021

Brought my vehicle in for front end squeak, paying $100 assessment fee. It had no Car Fax report, so the repair was free, Still squeaks. More

by CJBLUMSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey - Service Manager, JEREMY BLALOCK
July 23, 2021

They have horrible service I had to get in contact with the manger .Why,because when I first got the car I had issues they didn’t want to fix at alll More

by ZEBRINA.T
Recommend Dealer
No
Employees Worked With
Chris Godwin, David Rivera
July 15, 2021

People were nice but they don’t follow up on your request. Dash lights air bag are still on. Warranty should cover it but no More

by sharon.adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody
June 27, 2021

Filter was not available the day I arrived but gave a reasonable price. Good service really kind, respectful efficient and fast, thank you for your work always a excellent job never fail to impress. More

by Ariel.tarango0318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Godwin
May 26, 2021

My visit was to the Service Department. I have an 11 year old Impala but they have managed to help me keep it going. Always good diagnostics and repair to follow well done. Contact persons are profession More

by ED.CARRICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
May 26, 2021

The people working here are top notch employees and do the best to make sure their customers are satisfied with their service. Thank you again! More

by dlynn_steling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Luster
May 09, 2021

I've had the pleasure of purchasing my Lexus through you all at a phenomenal price. The service was friendly, quick, no hassle, and I also found a great mechanic through your service center. I will definite More

by B. Wolfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT MALLOY, GREG WEBB, Mike Jacks, Cole Crumpton, Albert Hendershot
May 09, 2021 -

B. Wolfe responded

Thank you Susan Schein Automotive!

March 13, 2021

Everyone that I came in contact with was absolutely great! I will be back! Jeremy worked things out to my needs and made it work. More

by Drmcicles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Borge, JEREMY BLALOCK, GREG WEBB
February 03, 2021

Paul was very professional and friendly. Definitely will keep coming back for service on the corvette and the Ford Very happy wit the work done on the Ford, looks like a different truck. Thanks!! More

by DANNYMCMEEKIN08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Borge
January 16, 2021

They were fast! I did not have to wait long and they provided wonderful Customer Service. Much better than my experience and Hendrick in Hoover. More

by ChevyBorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Borge
...
4