49 Reviews of Susan Schein Automotive - Service Center
Paul in your service department was great. Got our Corvette oil change fast. Very friendly and courteous. Gave a 4 on quality because grease was on the windshield (smeared) and left front smudge Corvette oil change fast. Very friendly and courteous. Gave a 4 on quality because grease was on the windshield (smeared) and left front smudge More
Paul and his service team went above and beyond the call of duty to make the repair of our Cooper Mini as painless as possible. They are all true professionals of duty to make the repair of our Cooper Mini as painless as possible. They are all true professionals More
I’m very disappointed with myself. My credit was challenging but I regret purchasing my dream car from Susan with hail damage and a dent. The manager told me they would do everything they could to f challenging but I regret purchasing my dream car from Susan with hail damage and a dent. The manager told me they would do everything they could to fix those problems. Also, the check engine light was on it when I bought it. That’s another story. Now I haven’t had the car three months The brakes squeak every time I stop. Just very hurt and disappointed with this car. More
A good dealership, willing to to do whatever it takes to make the sale and satisfy the customer. I got the world class sports car I always wanted. make the sale and satisfy the customer. I got the world class sports car I always wanted. More
Excellent customer service and first class professionalism. I will be giving referrals to my family and friends. Paul and Caleb took care of my service needs in a timely manner. They also made professionalism. I will be giving referrals to my family and friends. Paul and Caleb took care of my service needs in a timely manner. They also made sure that I was comfortable during my wait. More
Paul and his team well great and got it absolutely right. Same day appointment and very knowledgeable about my specific vehicle and what needed to be done. Same day appointment and very knowledgeable about my specific vehicle and what needed to be done. More
I didn’t get the service I deserved after signing on the paperwork. After 1 day of purchasing the vehicle it had to repaired and that took 3 weeks and it still wasn’t repaired. The manager over the service paperwork. After 1 day of purchasing the vehicle it had to repaired and that took 3 weeks and it still wasn’t repaired. The manager over the service department wasn’t hospitable, and my salesperson didn’t return any of my phone calls. One salesperson name Wesley help me and he was patient, kind and concerned about my issues. He wasn’t even my salesperson. I recommend Wesley to anyone who wants to purchase a vehicle. More
I was very pleased with the service I received from setting up the appointment to the completion and pick up of the vehicle. My truck had several small issues and some larger issues and they were able setting up the appointment to the completion and pick up of the vehicle. My truck had several small issues and some larger issues and they were able to remove some unnecessary equipment for me while in the process. Paul Borge was very helpful in explaining and understanding me and my requests. More
Called to make an appointment - got one right away. Brought in my old car and explained the problem. The Technician was very knowledgeable and understood the problem - called back with an estimate Brought in my old car and explained the problem. The Technician was very knowledgeable and understood the problem - called back with an estimate - gave the ok and the problem was fixed that day - all were polite and very pleasant to work with. More