Sutherlin Nissan of Orlando

If I could rate this place lower than a one star I would. They lied from the beginning. Back in 2022, we were trading in my nephew's car for a reliable vehicle. The first red flag was a car that was about to They lied from the beginning. Back in 2022, we were trading in my nephew's car for a reliable vehicle. The first red flag was a car that was about to be sold to had been sold to someone else even though we were starting the paper work. Eventually they worked hard to resolve this and offered us a Nissan Rouge. They made me the main owner even though they promised that I would be the cosigner and now flash forward to us becoming aware that they sold us a lemon. The engine is blow and they refuse to cover anything towards it. We had already paid out of our pocket to fix transmissions issues. To make matters worse, they will not let us trade it in for anything affordable. Either we get a repossession on our credit score, buy a new engine or lock into a more expensive car with a $800+ payment. My nephew is a full time student with a part time job and I have my own bills to pay. In what world that a reasonable response to a car that's barely 3 already having so many issues. Buyers beware, go elsewhere. It it not worth being stuck with a business that could not care less about it's customers. More

Should've walked away but I made the mistake of staying even though they lied. The certified used car I bought apparently had an accident on its history and was still dented from the accident I have to bla even though they lied. The certified used car I bought apparently had an accident on its history and was still dented from the accident I have to blame myself also, but that's something that I believe they should disclose. But they got me. Hope they had a great laugh. But beware they will lie to you and hide things from you to get a sale More

Everyone was an absolute pleasure! Kenny and Frank did an outstanding job helping us decide on a vehicle that best fit our family. Kenny and Frank did an outstanding job helping us decide on a vehicle that best fit our family. More

My Experience over at Sutherlin Nissan was amazing! !! This was my first ever car purchase and Kenny was the BEST!!! He explained everything perfectly and there were no questions unanswered!! Not onl !! This was my first ever car purchase and Kenny was the BEST!!! He explained everything perfectly and there were no questions unanswered!! Not only did I feel welcomed but I also felt celebrated !! After the car purchase I was able to spin the big wheel, where Kenny Gathered everyone around to watch me spin. I loved the whole process and my prizee!! Amazing service and I’ll definitely recommend to everyone!!!! More

Has been reliable for there quality of work and sale 8 vchls brought in 15 yrs work with me for my next vchl vchls brought in 15 yrs work with me for my next vchl More

Being a thief is an ugly thing but being a thief and shameless is disgusting and this Nissan dealer is a disgrace not only to the brand but to the industry. I took my car in they gave me a diagnosis and shameless is disgusting and this Nissan dealer is a disgrace not only to the brand but to the industry. I took my car in they gave me a diagnosis and a very expensive estimate of course I told them ok fix it after two weeks that I call they tell me they put in the part and that it is still the same now it is the computer I tell them well what you told me it was not put the car back as it was and they answered me that I had to pay for the part they had put in even though the car was the same, I had to pick it up by tow truck just as I brought it and pay them 1400 dollars. They are human garbage !! More

Johnny is always excellent at providing top-notch service. He is one of the main reasons I will continually keep my service needs with Sutherlin. service. He is one of the main reasons I will continually keep my service needs with Sutherlin. More

Guy provides exceptional service each and every time we come to Nissan. We appreciate you, Guy! come to Nissan. We appreciate you, Guy! More

Santana was excellent and very attentive for what we was looking for and help us with are purchase. looking for and help us with are purchase. More

Rafael Cruz is an excellent salesman, he was very patient with me and answered all my questions. Thank you so much Rafael. YOU ARE THE BEST. LONG LIVE TO SUTHERLIN NISSAN <3 with me and answered all my questions. Thank you so much Rafael. YOU ARE THE BEST. LONG LIVE TO SUTHERLIN NISSAN <3 More