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Sutton Ford - Service Center

Matteson, IL

4.5
3,260 Reviews
Today: 8:00 AM - 3:00 PM Closed Now
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3,260 Reviews of Sutton Ford - Service Center

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November 19, 2021

I like the service at ford because I bought this f150 truck there and I have a very good experience, with all the personal are working at ford thanks. More

by leovillalobos53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
November 19, 2021

On arrival the front desk was punctual and quiet cordial. My waiting time was satisfactory. Check out was quick and easy. More

by beartesee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach
November 19, 2021

After the initial 25 day wait to get into service.polite,pleasant and great service More

by Reginaldterry17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

Ford Sutton is very good at diagnosing what repairs your vehicle needs. Very reputable team. More

by Beck1914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
November 17, 2021

Great place to get service done at. For me it is local enough and convient More

by stacey_mcclain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

Absolutely great service, it took a little longer but it was worth the wait. Thanks for the discount I've found a new auto home. More

by leetaylor35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer and Stephanie
November 16, 2021

Great service. I had a laundry list of questions and Melissa was able to answer everyone on the spot. Was able to get multiple service items done plus my auto butler detail within a day and half. More

by eric.a.fischer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

Great dealership everybody real nice and friendly and also quick serviceAnd I will bring my car back again and let everyone else know about Sutton Ford More

by Mccriner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2021

Excellent service i really appreciate the drop off and pick up service free coffee and the points you receive with every service More

by mpogo1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
November 15, 2021

The employees Were friendly and gave good updates very pleased . kept us informed . Car was clean More

by LCOSISH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Eric
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