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Sutton Ford - Service Center
Matteson, IL
3,259 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,259 Reviews of Sutton Ford - Service Center
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January 18, 2021
I would never again do business with Sutton Ford Had my suv towed there last Saturday, they never got to it. I towed it to another place, they fixed it 15 minutes. I got my truck in July , had one year war suv towed there last Saturday, they never got to it. I towed it to another place, they fixed it 15 minutes. I got my truck in July , had one year warranty and they still tried to tell me that I didn’t and was trying to change me had they looked at my truck More
by rondhartmor
Verified CustomerEmployees Worked With
Eric Eric
January 18, 2021
Sutton Ford treats their customers like FAMILY. Every time I visit for my services, I receive their best, from Customer Service, Maintenance Service, even those I pass along the way. Thank you for making time I visit for my services, I receive their best, from Customer Service, Maintenance Service, even those I pass along the way. Thank you for making feel apart of you . More
by yrmyangel0228
Employees Worked With
Anita Sutton
January 18, 2021
Quick service from a friendly staff. Jessica was a great help, answered my questions regarding the service I needed and it was done in an hour as promised! help, answered my questions regarding the service I needed and it was done in an hour as promised! More
by kdschmitz1159
Employees Worked With
Jessica
January 16, 2021
I really appreciated the fact that the staff remembered me and remembered what service my truck needed. Very personable service! I will definitely be back! me and remembered what service my truck needed. Very personable service! I will definitely be back! More
by sglowa1
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
January 15, 2021
The advisor was great, they were safety conscious, they took the time to thoroughly understand my problem and resolved it. Overall i enjoyed my visit. took the time to thoroughly understand my problem and resolved it. Overall i enjoyed my visit. More
by gmarshall25
Employees Worked With
January 15, 2021
Great experience been coming to Sutton Ford for many years . Making this 25 word minimum is really uncalled for if I have more to say then I would! years . Making this 25 word minimum is really uncalled for if I have more to say then I would! More
by debloug
Employees Worked With
January 14, 2021
Jill is great...5 stars on customer service. The wait was not long and my service was complete in no time. Thanks guys! Amazing work! not long and my service was complete in no time. Thanks guys! Amazing work! More
by AMCCOY9719
Employees Worked With
January 14, 2021
I appreciate your service department helping me with my concerns about my vehicle when I have a problem... Thank You for all you do....durning these trying times. concerns about my vehicle when I have a problem... Thank You for all you do....durning these trying times. More
by JLNELSONAKA96
Employees Worked With
January 11, 2021
I have been coming to Sutton Ford for about a year now and have always had a good experience. There was a wait when I went in on a Saturday, which was expected, other than that everything was fine and have always had a good experience. There was a wait when I went in on a Saturday, which was expected, other than that everything was fine More
by Sbowl
Employees Worked With
Cree Lyons
January 11, 2021
The sales personal are wonderful! They are not pushy and only want to help you get what you want at what you can afford. The repair team are always so very polite and helpful! Jamie make you feel like famil only want to help you get what you want at what you can afford. The repair team are always so very polite and helpful! Jamie make you feel like family when ever we come for any type of service. Also, they don't try to sell you more than what you come in for. They give suggestions but don't push or make you uncomfortable. I buy and service my families vehicles always from sutton ford! More
by meekowolfgirl
