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Sutton Ford - Service Center

Matteson, IL

4.5
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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February 07, 2020

Problems after problems and I just discovered a defect, I think They were looking to unload it. And I was the unprepared fool, TV Network More

by mbpearl16
Recommend Dealer
No
Employees Worked With
LaToyta McDonald, Ron Eng, Dave Pleckham
February 06, 2020

ALWAYS A PLEASURE TO DO BUSINESS AT SUTTON FORD, I HAD REFERRED 4 PEOPLE WHO PURCHASED VEHICLES AND WILL CONTINUE TO REFER MANY MANY MORE. GREAT COMPANY AND STAFF More

by hlf37474
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEFF , LaToyta McDonald, Mike Semik, Cree Lyons, tim schafer , Eric Eric
February 05, 2020

The service department was very accurate they went out of their way to help you to make sure that you were satisfied with the service that they provided for you More

by anthonywilkins41
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
February 05, 2020

I was there for an AutoButler application. Jamie and the Service Department did an awesome job and everything was completed on schedule and to my satisfaction. More

by Dave T.
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2020

My oil change and tail light bulb change took 3.5 hours and cost $100. Too long and cost too much. I won’t be leasing from Ford again. More

by mgivens
Recommend Dealer
No
Employees Worked With
Allen Taloff
February 04, 2020

Jillian in the service department has always been very professional, helpful, and friendly. I look forward to my next Auto Butler treatment at Sutton Ford! More

by dbugaski
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2020

Great service friendly employees. I had a problem with my tire and the service guy took his time to find the problem. Now my tire stays inflated. More

by MsB
Recommend Dealer
Yes
Employees Worked With
I don't remember the service man name.
February 04, 2020

The service department At Sutton Ford Is always very professional and courteous to me I have been going to the service department for about 15 years now More

by jopyt
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Allen Taloff
February 03, 2020

Great communication! I love the texting option on all updates with my vehicle. Car was as clean as when I left it. Highly recommend Sutton ford. More

by worksucks8
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever worked on my car! 5 star!
February 03, 2020

I must say, that the service Department is very polite & attentive to my concerns regarding my vehicle. They get you in quick in a timely manner, look into the problem, fix it & get you out just as quick.. More

by wflowers357
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Parker, Hands Down 5***** Rating, Randy Mohrbach, Eric Eric, Allen Taloff
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