Back

Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

Sort by
September 24, 2019

Very satisfied Very happy with the team that serviced me. The staff was very courteous and friendly. I had an appointment and I was seen on time I was given a cu More

by wilmajj15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2019

Service Customer service was great, I was kept updated on the services needed, estimate time of completion. Renting a vehicle from Enterprise next door was ea More

by AlyssiaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
September 23, 2019

One word excellent Melissa showed excellent service she kept me in form on every detail of my Lincoln I have had an a pass horrible service at this location due to Meli More

by marcusjbowman
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2019

Part Recall I brought the car in for a part recall they put it in in a timely matter and when I receive my car back it look like brand new excellent job More

by ljenkins759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Deahl
September 20, 2019

Breaks My car is making a humming sound after service not sure what it is. Can you let me know. might have to bring it in More

by SUPERAUNTIEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Eng
September 19, 2019

Customer service The customer service representative was very professional, friendly & knowledgeable. She made sure that she kept me informed about what was going on w More

by BRENDA_GG56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2019

Ever time I have my car serviced sonething is wrong or not c I spent 300 for services, wh7ch might not seem like much money. I work and. Own a home Ford prices are too high. I did get a bad car wash and no detai More

by MP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Randy Mohrbach, Cree Lyons, tim schafer , Eric Eric, Dave Pleckham, Allen Taloff
September 18, 2019

Great ! All of my experiences there have been simply great . Melissa LeBran has been just outstanding handling my problems . Ron Eng was also a great salesman More

by delgadoron6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Eng
September 18, 2019

Service was very good worker very helpful The work room explain to me why the headlight on my cost so much to replace. I understood what he was saying he made it very plain he was very profe More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I did forget his name
September 17, 2019

Always good service It was a great experience at quick lane. Jillian is always a pleasure to work with when I bring my explorer in for service. See you in 5000 More

by wileyson28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
271
...