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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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May 25, 2022

Melissa LaBran was wonderful and highly recommend. She was on top of my service plan from the start. More

by miles256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

I’ve been doing business with this dealership since 1988. Staff has always been friendly and a helpful. More

by flora.torrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

From the time I was greeted Melissa expressed professional concern of the needs of my vehicle. She kept me updated on progress of my appointment and what was left to do. This is the 1st time I’ve More

by 10447GUYTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Great service and people who love their job. and customer by treating them well. I was impressed. I will come back again. More

by Davery6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
May 23, 2022

Great service very friendly and helpful, I will definitely return and recommend to friends and family More

by Jaywebb96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
May 23, 2022

Quick Lane. should be renamed "Less Stress Express". Excellent, prompt, thorough service.Jillian and Stacey are the best. More

by GHamilton2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey in Quick Lanes
May 21, 2022

Very friendly. Been going there foryears I would recommend yous any time bought all my cars from yous More

by STMSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
May 19, 2022

The wait time can be a little bit to long as also the cost for some of the mechanical work. More

by wasdiane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
May 19, 2022

My advisor Melissa called me yesterday to remind me to make an appointment to get my car service. I originally had an appointment for last week but due to a family emergency I had to cancel. The fact tha More

by Virginia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022

They made sure I was accommodated the entire way through my service and I really appreciate it. More

by Mholman1898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
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