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Sweis INFINITI of Merrillville

Merrillville, IN

4.8
357 Reviews

1794 W 81st Ave.

Merrillville, IN

46410

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Showing 357 reviews

January 29, 2019

Still waiting for refund. I purchased a car for my daughter. Paid them with cashers checks, they could not make change or write a check. I was told corp. needed to issue the ch More

by BWK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TC
Jan 30, 2019 -

Sweis INFINITI of Merrillville responded

Thank you for your feedback, BWK. Please contact General Manager Tim Curran who will be more than happy to address your concerns. He will do his very best to resolve this situation to your satisfaction. Tim can be reached via phone at 219-525-4500 or email tcurran@berman.com.

January 03, 2019

Good Job Service department work brake job was excellent Front brakes work the 100% better than before. I would recommend the service department. Everyone w More

by MDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Frazier
Jan 03, 2019 -

Sweis INFINITI of Merrillville responded

MDM, thank you kindly for your feedback and review. Welcome to the Berman family!

January 02, 2019

GREAT EXPERIENCE AGAIN!!!! Tim Curran and his crew, Has provided ANOTHER great purchasing experience that they have a very loyal customer going forward!!! Tim's crew in parti More

by Dennis11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Curran, Sam Litwiak, , Kevin Frazier
Jan 02, 2019 -

Sweis INFINITI of Merrillville responded

Deniss11, thank you kindly for your feedback and review. Welcome to the Berman family!

December 17, 2018

2011 gently used Chevy Impala Very friendly very eager to earn your business Great staff - However, I would recommend NOT blowing smoke to those customers who have done their r More

by Pbone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam ?????, , Stephanie Campos, Kevin Frazier
Dec 18, 2018 -

Sweis INFINITI of Merrillville responded

Pbone, thank you kindly for your feedback and review. Welcome to the Berman family!

December 14, 2018

Overall I would like to say this is one of the friendliest places I have ever visited. There are some people who would say different. I am always very ope More

by Omo.n.tamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Frazier
Dec 18, 2018 -

Sweis INFINITI of Merrillville responded

Omo.n.tamo, thank you kindly for your feedback and review.

November 29, 2018

Excellent experience every time! Scheduled a Saturday appointment to have my vehicle serviced and I called the day before on Friday because I decided Friday worked better for my sched More

by INFINITI Lover Yannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick from the service department
Nov 29, 2018 -

Sweis INFINITI of Merrillville responded

Yannie, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

October 31, 2018

Emissions Repairs Berman's service bill was very competitive with my local repair shop. They offered some options to minimize the cost so it took a little longer than t More

by helpinghandsDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't recall the names but everyone was very helpful.
Nov 01, 2018 -

Sweis INFINITI of Merrillville responded

helpinghandsDD, thank you kindly for your feedback and review. Welcome to the Berman family!

October 07, 2018

Do not use this dealer! Beware! Please read and share! Berman's INFINITI of Merrillville INFINITI, Toyota USA and their Consumer Affairs Division do not stand behind the More

by toddcolllins616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Fitzgerald
October 06, 2018

stay away Bait and switch. Rude salespeople and managers. Internet price is a joke count on $2-3000 more. Stay away from this dealership. Find a place with ethi More

by Michael K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Fitzgerald
September 28, 2018

Excellant Great support. Service was performed in a timely manner. Vehicle was returned spotless. Friendly service. Scheduling was effortless and prompt. We are More

by satisfied 63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fitzgerald, John Martinez
Oct 01, 2018 -

Sweis INFINITI of Merrillville responded

satisfied 63, thank you kindly for your feedback and review. Welcome to the Berman family!

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