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Swickard Acura of Thousand Oaks

Thousand Oaks, CA

4.8
132 Reviews
Call Dealership (805) 409-9116

3945 Auto Mall Drive

Thousand Oaks, CA

91362

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132 Reviews of Swickard Acura of Thousand Oaks

November 14, 2025

Fantastic customer service and their waiting room is comfortable and well stocked. They also have a driver if you need to be picked up or dropped off. More

by egmail1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Camacho
Report | Print
November 13, 2025

Jorge was extremely helpful and knowledgeable. My car was ready in no time and Jorge went over everything with me. More

by sbcncm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramos
Report | Print
Nov 13, 2025 -

Swickard Acura of Thousand Oaks responded

Thank you for choosing Swickard Acura of Thousand Oaks! We will be sure to share this fantastic review with Jorge. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

October 29, 2025

⭐️⭐️⭐️⭐️⭐️ George Camacho at Acura provided outstanding customer service! He didn’t keep me waiting, answered all my questions, and even showed me a video of the work that was done and what still needed at More

by hava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Camacho
Report | Print
Oct 30, 2025 -

Swickard Acura of Thousand Oaks responded

Hava, we are so grateful that you highly recommend George and our team here at Swickard Acura of Thousand Oaks! It makes our day to hear that you were able to get all of your questions answered and feel at ease from start to finish. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

October 25, 2025

Great place, listen and understood my concern, they took care of my shifting concern promptly More

by jsinvestments2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Sam, Chuck Kriger, Luis Ramos, Chris White
Report | Print
Oct 27, 2025 -

Swickard Acura of Thousand Oaks responded

Thank you for sharing your positive experience with Swickard Acura of Thousand Oaks! Thank You, Customer Experience Management customerexperience@swickard.com

September 24, 2025

Great service from Jorge, I would recommend this dealership to any friends and family, very professional. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Camacho
Report | Print
Sep 24, 2025 -

Swickard Acura of Thousand Oaks responded

Hi Ed, we're glad Jorge provided such great service. We truly appreciate your recommendation! Thank you for choosing Swickard Acura of Thousand Oaks.

September 13, 2025

Acura dealership at Thousand Oaks is good , I appreciate the poeple; specially Gabriela she is sweetheart. More

by shatha.alhashim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela is very helpful , knowledgeable, young lady , Chuck Kriger, Luis Ramos, Chris White
Report | Print
Sep 15, 2025 -

Swickard Acura of Thousand Oaks responded

Thank you for choosing Swickard Acura of Thousand Oaks and for sharing your experience with Gabriela! We look forward to welcoming you back in the future.

September 08, 2025

Made an appt for an oil change. Everything was great from the service advisor to the mechanics! More

by sparrky1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela
Report | Print
Sep 09, 2025 -

Swickard Acura of Thousand Oaks responded

Thank you for being such a great customer of Swickard Acura of Thousand Oaks!

August 31, 2025

Swickard and Jorge together was a great dealership experience. Jorge was attentive and saw that the work was completed quickly. The dealership is clean and comfortable and near many food options as More

by John Byron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Camacho, Sam Motamedi, Chuck Kriger, Luis Ramos, Chris White, Robert Ascorra, Melaina Brown, Lobna Chaya, Bill McClendon
Report | Print
Sep 03, 2025 -

Swickard Acura of Thousand Oaks responded

John, thank you for sharing your experience with Jorge and the team! We're glad to hear everything was prompt and accommodating. See you again at Swickard Acura of Thousand Oaks!

August 30, 2025

Outstanding service. Loved the email updates as progress continued. Would highly recommend service department. Frank very helpful More

by Sdladad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Sep 03, 2025 -

Swickard Acura of Thousand Oaks responded

Thank you for your kind words! We are happy to hear that Frank and the rest of our team made your experience so positive. We appreciate you choosing Swickard Acura of Thousand Oaks, and we hope to see you again down the road!

August 26, 2025

Great staff and very attentive to my needs and my car needs. The new owner needs to allow for use of coupons, even expired ones. Regular service customers should get some kind of incentive to come back More

by mrashba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Aug 27, 2025 -

Swickard Acura of Thousand Oaks responded

Thank you for sharing your feedback about our team! We also appreciate your suggestions and will be sure to pass them along to our team. We hope to welcome you back to Swickard Acura of Thousand Oaks down the road! Safe travels.

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