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Swickard Acura of Thousand Oaks

Thousand Oaks, CA

4.8
127 Reviews

3945 Auto Mall Drive

Thousand Oaks, CA

91362

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127 Reviews of Swickard Acura of Thousand Oaks

September 13, 2025

Acura dealership at Thousand Oaks is good , I appreciate the poeple; specially Gabriela she is sweetheart. More

by shatha.alhashim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela is very helpful , knowledgeable, young lady , Chuck Kriger, Luis Ramos, Chris White
Sep 15, 2025 -

Swickard Acura of Thousand Oaks responded

Thank you for choosing Swickard Acura of Thousand Oaks and for sharing your experience with Gabriela! We look forward to welcoming you back in the future.

September 08, 2025

Made an appt for an oil change. Everything was great from the service advisor to the mechanics! More

by sparrky1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela
Sep 09, 2025 -

Swickard Acura of Thousand Oaks responded

Thank you for being such a great customer of Swickard Acura of Thousand Oaks!

August 31, 2025

Swickard and Jorge together was a great dealership experience. Jorge was attentive and saw that the work was completed quickly. The dealership is clean and comfortable and near many food options as More

by John Byron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Camacho, Sam Motamedi, Chuck Kriger, Luis Ramos, Chris White, Robert Ascorra, Melaina Brown, Lobna Chaya, Bill McClendon
Sep 03, 2025 -

Swickard Acura of Thousand Oaks responded

John, thank you for sharing your experience with Jorge and the team! We're glad to hear everything was prompt and accommodating. See you again at Swickard Acura of Thousand Oaks!

August 30, 2025

Outstanding service. Loved the email updates as progress continued. Would highly recommend service department. Frank very helpful More

by Sdladad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 03, 2025 -

Swickard Acura of Thousand Oaks responded

Thank you for your kind words! We are happy to hear that Frank and the rest of our team made your experience so positive. We appreciate you choosing Swickard Acura of Thousand Oaks, and we hope to see you again down the road!

August 26, 2025

Great staff and very attentive to my needs and my car needs. The new owner needs to allow for use of coupons, even expired ones. Regular service customers should get some kind of incentive to come back More

by mrashba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Aug 27, 2025 -

Swickard Acura of Thousand Oaks responded

Thank you for sharing your feedback about our team! We also appreciate your suggestions and will be sure to pass them along to our team. We hope to welcome you back to Swickard Acura of Thousand Oaks down the road! Safe travels.

August 20, 2025

I always trust my car to them. The service is very professional. They are great. More

by Safram1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Aquirre, Chris White
Aug 22, 2025 -

Swickard Acura of Thousand Oaks responded

Thank you for your confidence in Swickard Acura of Thousand Oaks, and for your business. We are grateful to have you as a customer!

August 16, 2025

Excellent service & follow up by Gabriela. Addressed the issue and communicated with me as to how the original issue has been addressed. Very satisfied with my Service & dealing with Gabrie More

by MarkC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela
Aug 19, 2025 -

Swickard Acura of Thousand Oaks responded

Mark, thank you for sharing your feedback about Gabriela's service. We are proud to have her on our team. Our Service Team at Swickard Acura of Thousand Oaks will be here to assist with any needs in the future. Take care!

August 06, 2025

Gabriela Trevelin, thank you for the wonderful service experience. You are knowledgeable and very pleasant, you are awesome. I love my Acura! More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kriger, Luis Ramos, Chris White
Aug 06, 2025 -

Swickard Acura of Thousand Oaks responded

Hi Gwen, it's great to hear you're loving your Acura and that Gabriela made your experience so smooth. We hope to welcome you back to Swickard Acura of Thousand Oaks in the future!

July 31, 2025

Gabby was my service agent. She was the best I’ve ever had. She was sensitive to my time, knowledgeable, quick to serve faster to please. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela
Jul 31, 2025 -

Swickard Acura of Thousand Oaks responded

Maria, thank you for sharing your positive feedback about Gabby! We agree - she is a valuable member of our team. We look forward to seeing you again at Swickard Acura of Thousand Oaks!

July 25, 2025

very beautiful facility, easy and professional process. very communicative. very good experience, would definitely recommend to other Acura owners! More

by sirius350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriella odin
Jul 28, 2025 -

Swickard Acura of Thousand Oaks responded

Thank you for recommending Swickard Acura of Thousand Oaks! We are delighted to hear that you had a seamless experience at our dealership. Safe travels, and we hope to see you back again down the road!

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