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Swickard Toyota 101

Redwood City, CA

4.8
1,014 Reviews

386 Convention Way

Redwood City, CA

94063

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Showing 1,015 reviews

May 31, 2025

Good and fast service. Polite and professional agent. Waiting time is short and nice environment More

by Rustam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudx
May 30, 2025

Great place, everyone there made us feel welcome and comfortable. The ease of buying my truck was the best I've ever experienced. Would definitely recommend Swickard Toyota to friends and family. Th More

by brotter58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Safi, Yosef, Matt (Mgr.), David
May 30, 2025 -

brotter58 responded

Great place! Everyone there made us feel welcome and comfortable. Purchasing my truck was the easiest I've experienced (this is my 4th Tundra). Would definitely recommend Swickard Toyota to family and friends. Thanks to all that helped us.

May 30, 2025 -

Swickard Toyota 101 responded

Thank you for sharing your positive experience with Swickard Toyota 101! We're delighted to hear that our team made the truck-buying process smooth and welcoming. We appreciate your recommendation and look forward to serving you again in the future!

May 24, 2025

Neil is the most awesome service rep. he got my car done quickly, so I could drive myself to my zumba class, and we didn't have to use the back up plan of the driver taking me there and More

by maedchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Napanao
May 27, 2025 -

Swickard Toyota 101 responded

It's fantastic to hear that Neil provided such efficient and cost-effective service at Swickard Toyota 101, Chris! We're glad everything worked out smoothly for your schedule. Thanks for sharing this positive experience with us!

May 21, 2025

Not pleased with service personal. Never called me back. My shakes while driving Freeway freeway More

by esmebz
Workmanship
Recommend Dealer
No
Employees Worked With
Roland
May 28, 2025 -

Swickard Toyota 101 responded

I'm very sorry to see your low rating and would like to step in to help. Would you please contact me at your earliest convenience so I can assist you? Thank you, Arliegh Amante - Service Manager - arliegh.amante@swickard.com

May 21, 2025

Sean Amir and Yosef Bafaiz helped me find my car and complete my purchase of a Prius. They were courteous and respectful. After returning a car rental I had been driving, Sean even came to pick me up to More

by merrymac2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosef Bafaiz, Sean Amir
May 21, 2025 -

Swickard Toyota 101 responded

We're delighted to hear that Sean and Yosef provided such courteous service during your Prius purchase at Swickard Toyota 101, Mac. It's great to know they went the extra mile for you, literally! Enjoy every moment with your new car!

May 12, 2025

It took them 4 hours to do an oil change and the service person said that my car has been washed and my car was not washed More

by forget109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dillon Shanahan
May 12, 2025 -

Swickard Toyota 101 responded

I'm sorry to hear about the delay and miscommunication regarding your car wash. We strive for efficiency and transparency, so it's disappointing that we fell short during your visit. Please feel free to reach out to me if you'd like us to address this further or if you have any other concerns. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

May 11, 2025

Very realizable dealership. . took my car and the service was great. Place is nice too. More

by Whitear01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROLDAN
May 12, 2025 -

Swickard Toyota 101 responded

Thanks so much for choosing Swickard Toyota 101! Safe travels ahead!

May 10, 2025

Derrick was amazing(the sales person) Finance person was good, but actually didn't explain anything unless we asked questions. We actually ended up punching something that we didn't want or need More

by dadhom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick in sales
May 14, 2025 -

Swickard Toyota 101 responded

Thank you for sharing your experience with us at Swickard Toyota 101. We're glad to hear Derrick provided great service, but we're sorry about the confusion during the finance process. Your feedback is valuable and will help us improve our communication in future transactions. If there's anything we can do to assist further, please let us know! Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

May 02, 2025

I dealt with Sean Amir, who was pleasant, professional and courteous! I came in to the having a good idea what I was looking for and the staff was professional and accommodating. I am pleased with my expe More

by CO 904
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Amir, Carlos Torres
May 02, 2025 -

Swickard Toyota 101 responded

Thank you for sharing your positive experience with Sean and the team at Swickard Toyota 101! We're delighted to hear that our staff was professional and accommodating during your visit. Enjoy your new vehicle, and we look forward to serving you again in the future!

April 29, 2025

Neil was wonderful. I was in and out in an hour or so. I was very happy with him. More

by mamasklar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil-great
Apr 30, 2025 -

Swickard Toyota 101 responded

We are glad to hear that Neil provided excellent service and got you back on the road quickly. Thanks for choosing Swickard Toyota 101!

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