Swickard Toyota 101
Redwood City, CA
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I had a great experience at Swickard Toyota 101. The staff was friendly, professional, and patient. They answered all my questions and made the car buying process smooth and easy. I highly recommend The staff was friendly, professional, and patient. They answered all my questions and made the car buying process smooth and easy. I highly recommend this dealership. More
Thanks to Gio for the great help with my new Toyota Crown Signia. Abdullah made the financing smooth and easy. Fast, efficient experience overall. My third Toyota from Swickard Toyota 101 - customer service Signia. Abdullah made the financing smooth and easy. Fast, efficient experience overall. My third Toyota from Swickard Toyota 101 - customer service is always excellent. More
Even with an appointment they had me there for 4 hours to finish my purchase of a used car. It was the last day of the month, June but they said there was only 1 finance manager that day. I can’t believe any finish my purchase of a used car. It was the last day of the month, June but they said there was only 1 finance manager that day. I can’t believe any dealer would only have 1 on the busiest day of any month. I was very frustrated and they didn’t offer anything to make up for it. Oil change, car detail, but there was nothing. I would not recommend this dealer and I won’t be going back for any service. More
Had a beautiful experience with Swickard Toyota. Sent a message about a month ago about a Sienna Woodland I was looking for. One came in and Nazir followed up with me and we were able to purchase it Sent a message about a month ago about a Sienna Woodland I was looking for. One came in and Nazir followed up with me and we were able to purchase it the next day. More
Extreme Lack of Transparency in Finance Dept - $7,000 discrepancy! Do Verify Every Number!!! I recently purchased a 2026 Corolla Hybrid from Swickard Toyota 101, and while the sales team was fine, my discrepancy! Do Verify Every Number!!! I recently purchased a 2026 Corolla Hybrid from Swickard Toyota 101, and while the sales team was fine, my experience with the Finance Department was deeply concerning. 1. Unauthorized Inflation of Contract: The agreed-upon "Amount Financed" (after my down payment) was approximately $23,578. However, the Finance Manager who handled my case did not provide a copy of the Retail Installment Sale Contract during the signing process. When I finally received the document via email the next day, the amount had been inflated to $30,629. This included over $7,000 in warranties and add-ons that I never requested or authorized. 2. Misleading Communication: When I confronted the Finance Manager about this $7,000 discrepancy, he sent me an email claiming that "the money goes to the bank, not to you" and insisted that I did not need to sign a new contract. As a consumer, I found this statement to be highly misleading and an attempt to prevent me from correcting an inaccurate contract. 3. The "Digital Signature" Issue: When I escalated the matter to the Managerment, I was shown a digital signature page with the inflated numbers. I am 100% certain that this specific page, with these specific dollar amounts, was never disclosed, shown, or explained to me during the electronic signing process. 4. Resolution only after Legal Mention: The management initially claimed the loan was already funded and could not be canceled. However, once I informed them that I would be consulting with my lawyer and accountant, their position changed instantly. They suddenly admitted the loan had not been processed and allowed me to void the contract and pay the agreed-upon price in cash. Final Advice: If you do not have choices of other dealership, but have to buy a car with swickard 101, DO NOT leave the building without a physical, printed copy of your signed contract. Verify the "Amount Financed" line by line. Proceed with extreme caution!!! More



