Swickard Toyota 101
Redwood City, CA
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New RAV 4 Lease I had a great experience at Toyota 101 leasing a new RAV 4. I would not have leased this car if it wasn't for Andy Long's assistance. He is wonderful I had a great experience at Toyota 101 leasing a new RAV 4. I would not have leased this car if it wasn't for Andy Long's assistance. He is wonderful to work with. More
Knowledgeable and helpful, no hard sell. Our first trip to the dealership we made it clear we were just looking. We test drove a Rav 4, and asked lots of questions. Said we would think about Our first trip to the dealership we made it clear we were just looking. We test drove a Rav 4, and asked lots of questions. Said we would think about it and come back tomorrow if we were still interested. Came back the following day, test drove the same car, asked more questions and bought the car. Everyone we dealt with was friendly and helpful, especially Marcellis Flowers. More
Quickest car purchase experience I never thought that I can buy a car so fast. However it is realistic they did very good job and helped me to have my RAV4. I never thought that I can buy a car so fast. However it is realistic they did very good job and helped me to have my RAV4. More
Excellent I went to other Toyota dealership and then on one welcome me at all. Andy Long is super manager to welcome me at Toyota 101 . He introduced Marcellis I went to other Toyota dealership and then on one welcome me at all. Andy Long is super manager to welcome me at Toyota 101 . He introduced Marcellis to me. Marcellis provided excellent service and well knowledge of Rav4. I definitely will recommend friends to Andy and Marcellis for buying Toyota, More
Quickest car purchase experience Minutes after truecar inquiry, Chris, who is in charge of internet sales, contacted us and finished car selection and pricing within minutes. When we Minutes after truecar inquiry, Chris, who is in charge of internet sales, contacted us and finished car selection and pricing within minutes. When we arrived at the dealership, he helped us go through paperworks quickly. All in all, this is a pleasant experience. More
Great Car Buying Experience The service was excellent. We had rented a Rav4 Hybrid from Toyota 101 for a driving vacation and fell in love with it. My wife and I decided to purch The service was excellent. We had rented a Rav4 Hybrid from Toyota 101 for a driving vacation and fell in love with it. My wife and I decided to purchase one. Toyota 101 provided us with the model we wanted and Interior color my wife so desired, all hassle free. I felt we got a great price and we did initial purchasing from the comfort of our home. Andy Long communicated with us by phone and email and found us the car we so wanted. Arnel Leyco made the paper work such an easy process. Marcellis Flowers gave a great orientation of the features of our car. More
Professional and courteous Andy is very professional and courteous, helping us seal a deal for a new car. He is willing to listen to and respect our counter offer without givin Andy is very professional and courteous, helping us seal a deal for a new car. He is willing to listen to and respect our counter offer without giving us any negative feeling of being put down. More
Great Day It was a hassle free purchase. And they held the car a week for me. Got a great price!! My son bought a 2012 Prius at 101 and told me to call them. Be It was a hassle free purchase. And they held the car a week for me. Got a great price!! My son bought a 2012 Prius at 101 and told me to call them. Best Fathers Day. More
First Time Buyer Experience I am first time buyer (referred to Toyota 101 by a friends mom) and i secured a great car in 2 hours. My experience here was drastically different tha I am first time buyer (referred to Toyota 101 by a friends mom) and i secured a great car in 2 hours. My experience here was drastically different than my previous experiences at bigger dealers - the staff here were not only understanding and patient, but also took the extra mile to help me with my purchase. Andy helped me scout out some cars under/around my budget, after which i went on a few test drives. He even checked my car himself to make sure that everything was working fine. The customer service here is outstanding, nothing like the larger dealerships that would pressure you into getting certain cars/promotions/add-ons. More
Rob Barcenas was awesome! I was nervous because I've had previous bad experiences in other dealerships and Rob was the opposite of that. He was kind, he asked good questions, h I was nervous because I've had previous bad experiences in other dealerships and Rob was the opposite of that. He was kind, he asked good questions, he listened to my questions and gave me solid answers. I didn't feel pressured. I felt like he wanted me to walk away from that experience with everything I wanted. In a couple of hours I did a test drive, traded in my old car, and drove home in a new one! Thanks Rob! More



