Swickard Toyota 101
Redwood City, CA
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Had a great ToyotaCare 5,000-mile service experience. Staff was professional, transparent, and efficient. No unnecessary upselling and the process was smooth and easy. Staff was professional, transparent, and efficient. No unnecessary upselling and the process was smooth and easy. More
Too many things to mention in 15 words. I don't think the new owners know or care what they are doing and will take advantage of anyone not paying attention I don't think the new owners know or care what they are doing and will take advantage of anyone not paying attention More
Extremely helpful, thoughtful staff. I was in and out in no time. Unlike the old-school way of keeping you hostage until you buy. They were upfront and honest. The finance guy (Abdullah I was in and out in no time. Unlike the old-school way of keeping you hostage until you buy. They were upfront and honest. The finance guy (Abdullah Masoodi) even came out and gave us a rundown on all the features of the vehicle. Professional operation! Thanks for an enjoyable experience. More
Service department has seriously declined since Swickard took over management. Latest issue was having a different service performed other than I requested with out discussing it with me. Service advisor le took over management. Latest issue was having a different service performed other than I requested with out discussing it with me. Service advisor left for lunch while I was waiting for my car, so had to find another advisor to assist me when the text came in with the video report of my service. Video reports are absolutely useless as there is no evidence of any service done. More
We are very happy with our new Toyota Corolla, thanks to Nazir. He was very helpful with our decision making, and he was very knowledgable of what he was selling. Great service, definitely would buy a car f Nazir. He was very helpful with our decision making, and he was very knowledgable of what he was selling. Great service, definitely would buy a car from Nazir again. Thank you! More
We are very happy and satisfied with our recent purchase of a Toyota hylander. Nazir was very helpful and knowledgeable. He was very patient and more than willing to assist us with all of our questions. He of a Toyota hylander. Nazir was very helpful and knowledgeable. He was very patient and more than willing to assist us with all of our questions. He helped us with our budget and truly worked with it. Best of all he helped us upgrade to higher and better model for a much better price. We were received with a friendly and helpful staff as well. We look forward to doing more business! More
Gorkem Saldamli from sales team was extremely helpful in making our decision by showing us different options and easily accommodating us for a test drive in the vehicle which eventually became our new car. making our decision by showing us different options and easily accommodating us for a test drive in the vehicle which eventually became our new car. He made sure we have a comfortable visit at the dealership and accommodated most of our requests. The rest of the sales team including financing division was also quite friendly and helpful to finalize our purchase. More
I have been with Toyota 101 over decade. Service Team from Service Management, Technical Team, Shuttle Drivers, Part Team, and Front Desk are doing great jobs. I know my car has been well Service Team from Service Management, Technical Team, Shuttle Drivers, Part Team, and Front Desk are doing great jobs. I know my car has been well taken care, that give me peace of mind driving. Neal and Team is very helpful. I can count on them. More



