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Swickard Toyota 101

Redwood City, CA

4.6
1,124 Reviews

386 Convention Way

Redwood City, CA

94063

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Showing 1,124 reviews

January 07, 2026

Had a great ToyotaCare 5,000-mile service experience. Staff was professional, transparent, and efficient. No unnecessary upselling and the process was smooth and easy. More

by yifei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Petersen, Chris Terlaje, Josh Perez, Eric Rule, Robert Barcenas, Jun Javier, Chris Suzuki, Denny Stange, Zam Bales, Fred Ahlstrom, Jonathan Lee, Tareq Alafaghani, Mike Mouasher, John Kim
Jan 08, 2026 -

Swickard Toyota 101 responded

Thanks for sharing your experience, Yifei! We're glad our team made the process smooth and easy at Swickard Toyota 101. We look forward to serving you again! Thank You, Customer Experience Management customerexperience@swickard.com

January 07, 2026

Too many things to mention in 15 words. I don't think the new owners know or care what they are doing and will take advantage of anyone not paying attention More

by mfr0921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roldan Paran, A manager whose name I did not get his name, Not Denny
Jan 08, 2026 -

Swickard Toyota 101 responded

We're very concerned to read this, as we want all of our guests to feel properly cared for when visiting us. We appreciate you taking the time to share this feedback with us and your comments will be forwarded over to the store management team. If you have any further details you'd like to share, please reach out to me at the email address below. Also, if you contact me, please include your full name and phone number and list the name "mfr0921" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

January 06, 2026

Extremely helpful, thoughtful staff. I was in and out in no time. Unlike the old-school way of keeping you hostage until you buy. They were upfront and honest. The finance guy (Abdullah More

by ajwestfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdullah Masoodi
Jan 07, 2026 -

Swickard Toyota 101 responded

Thank you for sharing your fantastic feedback about our team! We truly appreciate your business and we hope to see you again here at Swickard Toyota 101. Thank You, Customer Experience Management customerexperience@swickard.com

January 01, 2026

Service department has seriously declined since Swickard took over management. Latest issue was having a different service performed other than I requested with out discussing it with me. Service advisor le More

by michelle.noelle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Medina
Jan 03, 2026 -

Swickard Toyota 101 responded

Michelle, I'm very sorry to hear that we fell short of the excellent service you deserve. Your concerns are important to us, and I appreciate you taking the time to give us this feedback. We are constantly looking to find ways to improve our processes and your comments will be used to give us the guidance we need. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

January 01, 2026

We are very happy with our new Toyota Corolla, thanks to Nazir. He was very helpful with our decision making, and he was very knowledgable of what he was selling. Great service, definitely would buy a car f More

by melody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazir Qasimi
Jan 05, 2026 -

Swickard Toyota 101 responded

Melody, congrats on your new Toyota Corolla! We're thrilled you had such a knowledgeable and supportive experience with Nazir. Thank you for choosing Swickard Toyota 101. Thank You, Customer Experience Management customerexperience@swickard.com

December 31, 2025

We are very happy and satisfied with our recent purchase of a Toyota hylander. Nazir was very helpful and knowledgeable. He was very patient and more than willing to assist us with all of our questions. He More

by Rosa Vazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nazir, Antonio, Carlos and oned
December 31, 2025

My service provider, Roldan Paran was extremely helpful and easy to work with. My car was ready near when promised. More

by Lconston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roldan Paran
Jan 02, 2026 -

Swickard Toyota 101 responded

Thank you for choosing Swickard Toyota 101 and for sharing your experience with Roldan! We’ll see you next time! Thank You, Customer Experience Management customerexperience@swickard.com

December 29, 2025

Gorkem Saldamli from sales team was extremely helpful in making our decision by showing us different options and easily accommodating us for a test drive in the vehicle which eventually became our new car. More

by berkec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gorkem Saldamli
Dec 29, 2025 -

Swickard Toyota 101 responded

Congrats on your new car! We are so glad Gorkem took such good care of you and set you up with a perfect ride. We are grateful to to have your business at Swickard Toyota 101! Thank You, Customer Experience Management customerexperience@swickard.com

December 28, 2025

Check in process was very smooth, got my car back at reasonable time. Overall good experience with service More

by Yudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Storm
Dec 29, 2025 -

Swickard Toyota 101 responded

Yudi, we are so pleased to hear about your great experience with our service team! Thank you for choosing Swickard Toyota 101 and for sharing your support. Drive safely! Thank You, Customer Experience Management customerexperience@swickard.com

December 24, 2025

I have been with Toyota 101 over decade. Service Team from Service Management, Technical Team, Shuttle Drivers, Part Team, and Front Desk are doing great jobs. I know my car has been well More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mapanao
Dec 26, 2025 -

Swickard Toyota 101 responded

Joanne, it means a lot to have your continued confidence and support over the years. We’ll be sure to share this feedback with Neal and the team at Swickard Toyota 101. Here's to many more miles! Thank You, Customer Experience Management customerexperience@swickard.com