Swickard Toyota 101

It was a pleasure working with Roldan! He was kind and incredibly helpful. I hesitated bringing my car to the dealership for basic maintenance, I've had less than good service. Roldan chan He was kind and incredibly helpful. I hesitated bringing my car to the dealership for basic maintenance, I've had less than good service. Roldan changed this for me. I appreciate the level of customer service and care he provided. More

⭐️⭐️⭐️⭐️⭐️ Excellent Service I’m second generation customer; I know this Toyota service center well. David Rotter is who I ask for as my service advisor. Friendly, Patient and Honest. Thank you and we customer; I know this Toyota service center well. David Rotter is who I ask for as my service advisor. Friendly, Patient and Honest. Thank you and well appreciated! More

Completed service with customer satisfaction. The waiting area and the coffee were good and very satisfactory. The waiting area and the coffee were good and very satisfactory. More

What was noteworthy was the quickness of a staff member who greeted and noted what your vehicle needed. Derek was friendly and courteous as my Service Advisor. In and out without any problems. who greeted and noted what your vehicle needed. Derek was friendly and courteous as my Service Advisor. In and out without any problems. More

I had a fantastic experience thanks to my advisor ROLDAN at the dealership. He was incredibly helpful, attentive, and made the entire process smooth and stress-free.Highly recommend! at the dealership. He was incredibly helpful, attentive, and made the entire process smooth and stress-free.Highly recommend! More

This dealership is very customer friendly and has attended to all my needs in a timely manner. attended to all my needs in a timely manner. More

Service completed in less than an hour, usually they put sticker on when is my next service , not this time. sticker on when is my next service , not this time. More

My Highlander needed a new transmission (under warranty), and the part was significantly backordered. My service advisor, Dave Rotter, worked with me to obtain a loaner car while I was waiting, which was ext and the part was significantly backordered. My service advisor, Dave Rotter, worked with me to obtain a loaner car while I was waiting, which was extremely helpful given my long commute. Everyone I encountered at the dealership, including the person who helped with the loaner car, was kind and helpful, making the long wait much easier. As soon as the transmission came in, Dave worked with me to get it installed as quickly as possible. While needing a new transmission at 43K was a bummer, the team at Swickard made the interaction as painless as possible. I felt heard, and helped - can't ask for more. Thanks again. More

It was good. Did not have to wait long to be registered for the service. The service rep was very pleasant and very knowledgeable. Thank you! Did not have to wait long to be registered for the service. The service rep was very pleasant and very knowledgeable. Thank you! More

It was better before becoming swickard Toyota. The drop off in staff leads to long wait times at drop off (25 minutes for this last appointment), difficulty finding staff on site to help, and dif The drop off in staff leads to long wait times at drop off (25 minutes for this last appointment), difficulty finding staff on site to help, and difficulty reaching staff by text or telephone. Prior visit was much worse and these same issues caused the car to be kept overnight after being told it was ready. It required two attempted to pick it up and was still difficult to confirm with staff in the second day. No issues with the actual work yet, but the interactions went from exceptional to underwhelming. The staff appears to have changed, with none of the old service staff have been retained. Geographically desirable location. More