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Swickard Toyota 101

Redwood City, CA

4.6
1,140 Reviews

386 Convention Way

Redwood City, CA

94063

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Showing 1,140 reviews

January 01, 2026

We are very happy with our new Toyota Corolla, thanks to Nazir. He was very helpful with our decision making, and he was very knowledgable of what he was selling. Great service, definitely would buy a car f More

by melody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazir Qasimi
Jan 05, 2026 -

Swickard Toyota 101 responded

Melody, congrats on your new Toyota Corolla! We're thrilled you had such a knowledgeable and supportive experience with Nazir. Thank you for choosing Swickard Toyota 101. Thank You, Customer Experience Management customerexperience@swickard.com

December 31, 2025

My service provider, Roldan Paran was extremely helpful and easy to work with. My car was ready near when promised. More

by Lconston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roldan Paran
Jan 02, 2026 -

Swickard Toyota 101 responded

Thank you for choosing Swickard Toyota 101 and for sharing your experience with Roldan! We’ll see you next time! Thank You, Customer Experience Management customerexperience@swickard.com

December 31, 2025

We are very happy and satisfied with our recent purchase of a Toyota hylander. Nazir was very helpful and knowledgeable. He was very patient and more than willing to assist us with all of our questions. He More

by Rosa Vazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nazir, Antonio, Carlos and oned
December 29, 2025

Gorkem Saldamli from sales team was extremely helpful in making our decision by showing us different options and easily accommodating us for a test drive in the vehicle which eventually became our new car. More

by berkec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gorkem Saldamli
Dec 29, 2025 -

Swickard Toyota 101 responded

Congrats on your new car! We are so glad Gorkem took such good care of you and set you up with a perfect ride. We are grateful to to have your business at Swickard Toyota 101! Thank You, Customer Experience Management customerexperience@swickard.com

December 28, 2025

Check in process was very smooth, got my car back at reasonable time. Overall good experience with service More

by Yudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Storm
Dec 29, 2025 -

Swickard Toyota 101 responded

Yudi, we are so pleased to hear about your great experience with our service team! Thank you for choosing Swickard Toyota 101 and for sharing your support. Drive safely! Thank You, Customer Experience Management customerexperience@swickard.com

December 24, 2025

I have been with Toyota 101 over decade. Service Team from Service Management, Technical Team, Shuttle Drivers, Part Team, and Front Desk are doing great jobs. I know my car has been well More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mapanao
Dec 26, 2025 -

Swickard Toyota 101 responded

Joanne, it means a lot to have your continued confidence and support over the years. We’ll be sure to share this feedback with Neal and the team at Swickard Toyota 101. Here's to many more miles! Thank You, Customer Experience Management customerexperience@swickard.com

December 22, 2025

ROLDAN was great as well Arligeh. They took care of me and will always come back to see them More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roldan
Dec 23, 2025 -

Swickard Toyota 101 responded

We are so happy that our Swickard Toyota 101 team delivered an excellent experience. Thank you for sharing your experience with Roldan and Arleigh. Thank You, Customer Experience Management customerexperience@swickard.com

December 20, 2025

Don’t bother making an appointment. Had an appointment at 10:45am, showed up on time and was told it’ll be a 2 hr wait. Come 2 hours later, no updates, and was then told they haven’t ev More

by zhaoa98
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt Petersen, Chris Terlaje, Josh Perez, Eric Rule
Dec 23, 2025 -

Swickard Toyota 101 responded

We aim to provide timely and communicative service, so it is disappointing to see we missed the mark here. We will use this feedback to improve our practices moving forward and your review has been sent to our management team. Additionally, please feel free to reach out to the email below with your best contact information if you would like to discuss further. Please reference your username zhaoa98 in your correspondence. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

December 19, 2025

Excellent customer service and support. Neil was courteous, informative, and made the experience smooth and stress-free. Need to give more training to improve on reception area for a sharon More

by mecalasanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mapanao
Dec 19, 2025 -

Swickard Toyota 101 responded

Thank you for the kind words about Neil and our team! We will share your feedback about improvements with our team. We hope to see you again at Swickard Toyota 101! Thank You, Customer Experience Management customerexperience@swickard.com

December 18, 2025

Safi was great to work with. He helped me find a car that fit me needs and gave me a bunch of options to choose from. More

by JasonD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Safi Ansari
Dec 18, 2025 -

Swickard Toyota 101 responded

Jason, thank you for sharing your awesome feedback about Safi! We are pleased to hear he was thorough and helpful during your car search here at Swickard Toyota 101. Welcome to the Swickard family! Thank You, Customer Experience Management customerexperience@swickard.com

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