
Swickard Toyota 101
Redwood City, CA
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I recently purchased a pre owned 2025 Lexus GS 350 F Sport from Toyota 101. Frankie Chau worked with me to make the whole purchase experience smooth. He has a friendly attitude and is motivated to a Sport from Toyota 101. Frankie Chau worked with me to make the whole purchase experience smooth. He has a friendly attitude and is motivated to assist the customer. I will definitely recommend this dealership for used cars and for new ones. More
Frankie really put his best foot forward in assisting me to get any new Toyota Sienna. This was during the most difficult times for dealers as inventory was at an all tine low. He kept his promise to get me to get any new Toyota Sienna. This was during the most difficult times for dealers as inventory was at an all tine low. He kept his promise to get me a vehicle as my lease was ending on my previous vehicle. I really appreciate his efforts. More
Great working with the team at Toyota 101, especially Edgar Flores. Very easy and straightforward process. Edgar was friendly, responsive, and transparent throughout. Was definitely a major factor in why Edgar Flores. Very easy and straightforward process. Edgar was friendly, responsive, and transparent throughout. Was definitely a major factor in why we decided to get our car with Toyota 101. More
Well done by Nauroze and Toyota 101! Been searching for a vehicle for 30+ days and quite disappointed with most dealerships inability to craft a fair deal (incl. trade in) virtually. First response to my a vehicle for 30+ days and quite disappointed with most dealerships inability to craft a fair deal (incl. trade in) virtually. First response to my inquiry to Toyota 101 yielded a very fair offer on a 2021 Tacoma TRD Off Road, which I executed the following day. Nauroze did a fine job working the paperwork - pleased that I didn't have to speak to anyone else (i.e. his manager or finance...) and get sold up. Great experience! Thx, Erik More
We went to Toyota 101 for 2 reasons: see what the story is for the Corolla shortage, and see a used Mini Cooper. We bought the Mini! Castulo met us upon arrival and we received fantastic customer service is for the Corolla shortage, and see a used Mini Cooper. We bought the Mini! Castulo met us upon arrival and we received fantastic customer service! His professionalism was of a well-seasoned representative of a car dealer that does not push a hard sell. We learned later he is 20 years young and that made the whole experience even better because his focus was on us - listening to us, answering our questions, admitting he was not totally familiar with Minis (can’t blame him, we were at a Toyota dealer), and even doing a little research for us. We would definitely buy another car from him! More
We test drive and bought a highlander in the same afternoon. Thanks Mark and Zak for their seamless work, which made our purchase so smoothly. afternoon. Thanks Mark and Zak for their seamless work, which made our purchase so smoothly. More
We can never imagine the horrific costumer service we were provided by Mr. A Edgar Flores We came to buy a new car which we closed but before that we had to argue with Mr. Edgar, he did not meet our exp were provided by Mr. A Edgar Flores We came to buy a new car which we closed but before that we had to argue with Mr. Edgar, he did not meet our expectations at all! His aggressive, doesn’t show respect for costumers, his argues and tells costumers to leave of they don’t like it ! It’s very sad to come to Toyota and find people like him working for a company that had exceeded my expectations in the past! I got the car because we needed it not because he guided me through it ;( please, ask for someone else instead of him when you come to avoid leaving with a sour taste in your mouth! More
Frankly is a kind, fair and trustworthy person to work with. We have been going to Frankie for every car we’ve purchased in the last decade. We highly recommend his services with. We have been going to Frankie for every car we’ve purchased in the last decade. We highly recommend his services More
This review is for Spencer. He made the process easy to understand and was just as excited as I was to help me find the perfect truck. He took away all the nervousness I had coming to a dealership for the understand and was just as excited as I was to help me find the perfect truck. He took away all the nervousness I had coming to a dealership for the first time and made my first car buying experience a great one to remember. Thanks again man. More