Swickard Toyota 101
Redwood City, CA
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An exceptional experience from start to finis. My salesman was knowledgeable, patient, and genuinely committed to finding the perfect car for me. I’ve never felt more confident or cared for during My salesman was knowledgeable, patient, and genuinely committed to finding the perfect car for me. I’ve never felt more confident or cared for during a purchase. More
After a somewhat traumatic experience buying and returning a used RAV4 from a used dealership, I decided to go straight to the source and look at new cars at Swickard Toyota in RWC. Nazir greeted my returning a used RAV4 from a used dealership, I decided to go straight to the source and look at new cars at Swickard Toyota in RWC. Nazir greeted my parents and I right away and started showing us new RAV4s. When I told him my budget he brought out the perfect white RAV4 LE and showed me all its features and had me drive it around the block. I knew that was the right one for me. He was very professional and started the process for us and made us feel very welcomed. I feel like we got very lucky with the associates that helped us. Omid was great too and went above and beyond to make us feel comfortable and taken care of. I highly recommend buying a new car here. I can see myself coming back for future cars as well. More
Neil Mapanao, my service advisor, demonstrated a friendly, knowledgeable professionalism and facilitated all my service needs. Even when unable to program a new key fob, he provided options for rect friendly, knowledgeable professionalism and facilitated all my service needs. Even when unable to program a new key fob, he provided options for rectification. More
I was able to get the appointment time I wanted. All employees, the initial greeter and Dillan were great. Dillan clearly explained the 180 mile servicing and showed me my past service bills. This w All employees, the initial greeter and Dillan were great. Dillan clearly explained the 180 mile servicing and showed me my past service bills. This was very helpful. This was a major servicing and I was pleased to get my car back in just 2 1/2 hours. Well done!!! More
Had a set appointment time, took over 45 mins to get help to drop off my car for service. Not great customer service. Online and at location messages are confusing, need to update technology to drop off my car for service. Not great customer service. Online and at location messages are confusing, need to update technology More



