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Swickard Toyota 101

Redwood City, CA

4.6
1,140 Reviews

386 Convention Way

Redwood City, CA

94063

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Showing 1,140 reviews

December 03, 2025

I like coming to this dealership because it's clean and very close to me as well. More

by Marker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roldan Paran, Chris Terlaje
Dec 04, 2025 -

Swickard Toyota 101 responded

Thanks for the positive feedback for Swickard Toyota 101. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

December 03, 2025

Overall is great Nazir and the management team are efficient. The process was great I bought two cars from this place No problem whatsoever More

by pro.einc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazir
Dec 03, 2025 -

Swickard Toyota 101 responded

Thank you for your continued trust in our team, and thank you for choosing Swickard Toyota 101! We'll pass along your kind comments to Nazir and the rest of the team. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

December 01, 2025

I was treated very well and informed about my car the whole time. The experience was great and they washed my car after. More

by Lila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudx Friera
Dec 02, 2025 -

Swickard Toyota 101 responded

Lila, thank you for sharing your experience! We are so grateful to have you as a customer and we look forward to seeing you next time here at Swickard Toyota 101 Service Center! Thank You, Customer Experience Management customerexperience@swickard.com

November 29, 2025

An exceptional experience from start to finis. My salesman was knowledgeable, patient, and genuinely committed to finding the perfect car for me. I’ve never felt more confident or cared for during More

by Dimitris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vahid Hashemi
Dec 02, 2025 -

Swickard Toyota 101 responded

Dimitris, we are so glad to hear how seamless and supportive your car-buying experience was with our team! Thank you for choosing Swickard Toyota 101 and for sharing your feedback about our sales team. Enjoy your new car! Thank You, Customer Experience Management customerexperience@swickard.com

November 28, 2025

After a somewhat traumatic experience buying and returning a used RAV4 from a used dealership, I decided to go straight to the source and look at new cars at Swickard Toyota in RWC. Nazir greeted my More

by mattdescala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazir, Omid
Dec 01, 2025 -

Swickard Toyota 101 responded

It's wonderful to hear you had such a positive experience with Nazir and Omid at Swickard Toyota 101! We're glad we could help you find the perfect RAV4 LE within your budget. Safe travels, and thank you for choosing us! Thank You, Customer Experience Management customerexperience@swickard.com

November 28, 2025

The advisor that helped me was courtesy and helpful. He suggested what should be done to fix the problem. More

by akh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Paran
Dec 01, 2025 -

Swickard Toyota 101 responded

Thank you for sharing your feedback about our service advisor! We appreciate your business and hope to see you again at Swickard Toyota 101. Thank You, Customer Experience Management customerexperience@swickard.com

November 26, 2025

Really happy with the service I received during my trip. Plan to continue doing business at this Toyota location More

by Yudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Storm
Dec 01, 2025 -

Swickard Toyota 101 responded

Yudi, thank you for your kind words! We're happy to hear that you plan to keep coming back to do business with us here at Swickard Toyota 101. We truly value your business! Thank You, Customer Experience Management customerexperience@swickard.com

November 25, 2025

Neil Mapanao, my service advisor, demonstrated a friendly, knowledgeable professionalism and facilitated all my service needs. Even when unable to program a new key fob, he provided options for rect More

by CHRISRUDNICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mapanao
Nov 25, 2025 -

Swickard Toyota 101 responded

We’re glad to hear Neil provided helpful and professional service. We apologize for any inconvenience you faced, but we’re grateful for your patience and understanding. Thank you for choosing Swickard Toyota 101 and for sharing your experience. Thank you, Customer Experience Management customerexperience@swickard.com

November 21, 2025

I was able to get the appointment time I wanted. All employees, the initial greeter and Dillan were great. Dillan clearly explained the 180 mile servicing and showed me my past service bills. This w More

by ggipe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillan Shanahan
Nov 24, 2025 -

Swickard Toyota 101 responded

Thank you for sharing your amazing experience with Dillan and the team! We look forward to seeing you next time at Swickard Toyota 101! Thank You, Customer Experience Management customerexperience@swickard.com

November 21, 2025

Had a set appointment time, took over 45 mins to get help to drop off my car for service. Not great customer service. Online and at location messages are confusing, need to update technology More

by Ap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick
Dec 01, 2025 -

Swickard Toyota 101 responded

We apologize for the long wait and any confusion with our messaging system. Your feedback is important to us, and we will work on improving both our technology and service efficiency. If you have any further concerns or questions, please reach out to the email below and reference Ap. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

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