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Swickard Toyota 101

Redwood City, CA

4.6
1,140 Reviews

386 Convention Way

Redwood City, CA

94063

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Showing 1,140 reviews

November 19, 2025

I would have rated the dealership 5 stars based on most recent visit. The current 3 stars is based on a visit sometime in 2023 when the dealership missed a step on a recall. This misstep caused my car to o More

by dazahusain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillan Shanahan
Nov 20, 2025 -

Swickard Toyota 101 responded

We appreciate your feedback and are glad to hear your recent visit went well. I can't hit a button and go back in time to prevent the issue 2 years ago; however, I can apologize for for the fact that we did not address the previous issue satisfactorily. We do appreciate that you gave us another chance and we're glad that we lived up to your expectations this time. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

November 17, 2025

All sellers are very professional and patient with customers. Specially Sean and Vahid! I give thanks to Danisha and Sharhonda since they were the ones who recommended it. More

by Karla Campos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vahid, Danisha, Sharhonda, Sean Amir, Carlos Torres
Nov 17, 2025 -

Swickard Toyota 101 responded

Karla, thank you for choosing Swickard Toyota 101 and for sharing your wonderful feedback about our team. We will be sure to pass along your kudos to Sean, Vahid, Danisha, and Sharhonda! Thank You, Customer Experience Management customerexperience@swickard.com

November 17, 2025

I recently purchased a new 4Runner and couldn’t be happier with the service provided by Nazir Qasimi. Nazir’s clear explanations and thoughtful guidance helped me feel completely confident in my decis More

by jamshidhooman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazir Qasimi
Nov 17, 2025 -

Swickard Toyota 101 responded

Congratulations on your new Toyota 4Runner! We're glad Nazir made the process smooth and enjoyable. Thank you for choosing Swickard Toyota 101 and sharing your positive feedback. Enjoy the ride! Thank You, Customer Experience Management customerexperience@swickard.com

November 16, 2025

Excellent service. I’ve been taking my Lexus to do service and they are very honest and they video and inspect the car. I highly recommend this place!!! More

by Arellanojairo82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Terlaje, Carlos Torres
Nov 17, 2025 -

Swickard Toyota 101 responded

Thank you for recommending Swickard Toyota 101 and sharing your stellar feedback, Arella. We're honored you continue to trust us with your vehicle's service needs. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

November 15, 2025

Service department has very courteous and knowledgeable staff. They went over various options both mandatory and optional. Vehicle was quickly serviced. More

by Kang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Petersen, Chris Terlaje, Josh Perez, Eric Rule
Nov 17, 2025 -

Swickard Toyota 101 responded

Kang, we're pleased to hear our team provided you with excellent service and clear options at Swickard Toyota 101. We hope to see you again down the road! Thank You, Customer Experience Management customerexperience@swickard.com

November 12, 2025

Seems like prices went up for routine services. Also, I was not told/made aware of the new credit card fee-an additional 20.00+ for a 1200.00 bill. Seemed very excessive Also, charging over 200.00 More

by Vfukuhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roldan
Nov 13, 2025 -

Swickard Toyota 101 responded

Thank you for the feedback and for your kind words about our advisor. We understand your frustration regarding the credit card fee and diagnostic charges, and we apologize for any inconvenience. We will review these concerns internally and address them accordingly. Please don’t hesitate to reach out with any questions or if you would like to discuss this further. Thank you, Customer Experience Management customerexperience@swickard.com

November 12, 2025

Best decision I ever made going to get a new truck with Redwood City Toyota. Great service great people and great deals. I would recommend More

by Matty T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcellis Flowers, Lee Hamady, Mike Elamad, Matt Tamrat, Mike Mouasher, Adam Raines, Nauroze Unais, Nick Haydu, Jay Lu, Carlos Torres
Nov 12, 2025 -

Swickard Toyota 101 responded

We love to hear this, Matty! Thank you for choosing Swickard Toyota 101 LLC and recommending our team. We wish you many safe miles in your new truck! Thank You, Customer Experience Management customerexperience@swickard.com

November 04, 2025

I scheduled my Venza for service and the experienced was great, my service guy was amazing! More

by arpyhernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudx Fieira
Nov 04, 2025 -

Swickard Toyota 101 responded

Thanks so much for taking the time to leave Swickard Toyota 101 a great review! Thank You, Customer Experience Management customerexperience@swickard.com

November 03, 2025

I recently bought a new car from this dealership, and I couldn’t be happier with the experience! Mr. Sanjeev was absolutely amazing to work with. From the very beginning, he was patient, knowledgeable, and More

by Ravindersingh11021987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Sanjeev
Nov 04, 2025 -

Swickard Toyota 101 responded

Congratulations on your new car, Ravinder! We're delighted to hear how helpful and knowledgeable Sanjeev was throughout the process. We truly appreciate your recommendation and this wonderful feedback. Thank you for choosing Swickard Toyota 101, enjoy the ride! Thank You, Customer Experience Management customerexperience@swickard.com

October 27, 2025

Ordered RAV4 PHEV, arrived, prepped and great support/service at dealership. Jaime was great and helped highlight all the cool features! Thanks, Bob More

by bbart28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Renderos
Oct 28, 2025 -

Swickard Toyota 101 responded

Hi Bob - We are excited to hear that Jaime and the team provided thorough support during your RAV4 PHEV purchase. Thank you for choosing Swickard Toyota 101! Thank You, Customer Experience Management customerexperience@swickard.com

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