
Swickard Toyota 101
Redwood City, CA
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Purchase of 2018 RAV4 Hybrid I had a very knowledgeable sales associate who was patient and did not pressuring me into a purchase .Danny offered pertinent information that helpe I had a very knowledgeable sales associate who was patient and did not pressuring me into a purchase .Danny offered pertinent information that helped me decide on the RAV4 More
What I appreciate most............. The folks at Toyota 101 communicate so well with you. When we drop off our vehicle for service, the service advisor is friendly and knowledgeable, the The folks at Toyota 101 communicate so well with you. When we drop off our vehicle for service, the service advisor is friendly and knowledgeable, then they do what they say they are going to do. During the course of the day the Service Advisor may call you our you may get a text describing the progress of the vehicle in the service Department. Communication makes our day go so much smoother. More
Mixed feelings I was able to purchase the car I wanted but I took a lot of time to finally get what I wanted. The sales agent was nice and so was the finance agent, I was able to purchase the car I wanted but I took a lot of time to finally get what I wanted. The sales agent was nice and so was the finance agent, but the manager in the red shirt was very rude. He told me my trade in wasn’t worth it and then started saying my parents were not letting be happy because I wasn’t gonna get the car I wanted. Overall I had mixed emotions but at the end of the day got the car I wanted. More
Great service! Lou provided fast and courteous service, car was completeld quickly. Everything was explained to me. Lupe scheduled me quickly. Both employees were ve Lou provided fast and courteous service, car was completeld quickly. Everything was explained to me. Lupe scheduled me quickly. Both employees were very polite and friendly. Great customer service skills. Thank you! More
Service OK; shuttle very slow; no washer fluid refill The service (new car Toyota Care) was fine and fast--but they no longer fill the washer fluid as they did in the past. The shuttle was very slow as i The service (new car Toyota Care) was fine and fast--but they no longer fill the washer fluid as they did in the past. The shuttle was very slow as it was loaded with 6 passengers. Like the text alerts. More
Great Customer Service Highly recommended! Very easy to work with, honest, and great customer service. Chris from the service center was a pleasure to work with. Got my car Highly recommended! Very easy to work with, honest, and great customer service. Chris from the service center was a pleasure to work with. Got my car in and out very fast. More
On Point! Chris Suzki and his wife are a wonderful sales team. They clearly understood our needs and quickly found us the perfect Toyota to lease at our price p Chris Suzki and his wife are a wonderful sales team. They clearly understood our needs and quickly found us the perfect Toyota to lease at our price point. Highly recommend. More
Service Very good excellent, good information that they provide is not longer to wait. Good experience. Good prices and also customer service. I totally recom Very good excellent, good information that they provide is not longer to wait. Good experience. Good prices and also customer service. I totally recommended 101 Toyota dealer. More
Great service, quick turn around It was a morning appointment and everything ran smoothly at drop off. Chris was the person who helped me. He was nice, quick and told me an estimate o It was a morning appointment and everything ran smoothly at drop off. Chris was the person who helped me. He was nice, quick and told me an estimate on when my car would be done. I was waiting for the car so he told me he'd try to get it done before the time he told me and sure enough. He came to the waiting area and told me my car would be out in 5 minutes. I've been coming to Toyota 101 for a couple years and I will continue to do so. More
15k toyotacare maintenance + bonus! Chris hooked it up the other day when I brought in my 2017 tacoma for maintenance. One of my visors was broken since I got the truck but I never care Chris hooked it up the other day when I brought in my 2017 tacoma for maintenance. One of my visors was broken since I got the truck but I never cared/noticed until recently. He ordered me a new one and didn't charge me a dime! My truck was ready in a few hours and I was back on the road. Thanks Chris! -Victor More