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Swickard Toyota 101

Redwood City, CA

4.8
1,010 Reviews

386 Convention Way

Redwood City, CA

94063

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Showing 1,010 reviews

January 18, 2017

Omar was outstanding I bought a car from Toyota 101 on Saturday. The original salesperson with whom I had spoken, wasn't available when I came in to test drive the car. More

by Respected
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Younes
Feb 02, 2017 -

Swickard Toyota 101 responded

Thank you for taking the time to share your delightful review on DealerRater. I am thrilled to hear that we have exceeded your expectations! Toyota 101, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Omar who provided excellent service to assist you with your purchase. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

January 17, 2017

No pressure sales. Got me the best price with minimal hassle Worked with Eric Sukhee for my purchase of a 2017 Sienna Premium Limited. Test drove the car and told him I needed to think about it. He was tot More

by siennaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Chan, Eric Sukhee
Feb 02, 2017 -

Swickard Toyota 101 responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our associates, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

January 15, 2017

Great service We had a great experience with Valente and Arnel. They were very patient and helpful, even after store hours! We're very happy with our car! More

by SUV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valente Estrada, Arnel Leyco
Feb 02, 2017 -

Swickard Toyota 101 responded

Thank you for your positive feedback! I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

January 15, 2017

Great Service Thanks to Omar Younes, who helped to purchase Toyota Prius. Nice city friendly car. Omar was very patient and gave great advices during buying proc More

by Julia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Younes
Feb 02, 2017 -

Swickard Toyota 101 responded

I am delighted to learn that you have enjoyed your sales visits! Thank you for sharing your favorable review of our Sales Department and Omar Younes. I will surely pass on to our Sales Manager & his team. We look forward to welcoming you back to Toyota 101, hopefully soon. Yours sincerely, Mark Fusselman General Manager

January 15, 2017

Excellent car buying experience Eric Sukhee was great. He made my car buying experience easy. Eric made sure the vehicle I wanted was available at the price I wanted. The Manager Ste More

by Apowell439
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Steve Moroz, Eric Sukhee, Arnel Leyco
Feb 02, 2017 -

Swickard Toyota 101 responded

Thank you for the very kind words you mentioned concerning the fine service you received from our sales team and especially Eric. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. I appreciate your comments concerning The General Sales Manager Steve Moroz. Again, thanks for your great review and we look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

January 15, 2017

Great Eric was really helpful and friendly. He treated us very well, great actitud, and he gave us amazing costumer crevice. I would strongly recommend him More

by Pperaza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Chan, Eric Sukhee, Billy Nguyen
Feb 02, 2017 -

Swickard Toyota 101 responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. We look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

January 14, 2017

Omar youngest took excellent care of me as did dealership Especially when car had to be freed of strange odor after it was delivered All efforts succeeded and were done expeditiously. Car is our third Prius More

by Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Younes
Feb 02, 2017 -

Swickard Toyota 101 responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with our staff and our Sales Department. I also appreciate your feedback on how you have been our long term customer. Again, thanks for the gift of feedback and we look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

January 14, 2017

Educational and Professional I just bought a car for the first time in many years. So not only was I unfamiliar with the car buying process, I was unfamiliar with all the car’s More

by Iloveheatedseats
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long, Bret Chan, Omar Younes
Feb 02, 2017 -

Swickard Toyota 101 responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates especially Omar. I will make sure to pass on your kind words to he and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Yours sincerely, Mark Fusselman General Manager

January 13, 2017

Best salesman ever The dealership itself is outstanding with a wide variety of vehicles to choose from all with low mileage and at great prices. I worked with some of th More

by Dudewheresmycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Smith
Feb 02, 2017 -

Swickard Toyota 101 responded

Hi Steve, I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Toyota 101, hopefully in the not so distant future. Yours sincerely, Mark Fusselman General Manager

January 08, 2017

Customer service is great Marcellis is very patient & detailed in his explanations of the various features of the car. They also provided reasonable discount but I wish they w More

by Wei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcellis Flowers
Feb 02, 2017 -

Swickard Toyota 101 responded

Thank you for taking the time to review our Dealership. I am delighted to hear that your overall experience was a pleasant one and that you were happy with our service. We are very appreciative of your kind comments and I will certainly pass on your positive feedback to our team. On the other hand, I am sorry to hear of your minor disappointment about the discount offered. We are committed to maintaining the high level of communication and service and please be assured I will pass your comments on to our Sales Manager for an immediate review. Again, thank you for the feedback and we look forward to welcoming you back to Toyota 101, hopefully soon. Yours sincerely, Mark Fusselman General Manager

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