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Swickard Toyota

Edmonds, WA

4.7
1,710 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,710 Reviews of Swickard Toyota

November 15, 2025

The service appointment was on time. They completed it early. The service rep was courteous and knowledgeable. Keep up the good work.! More

by Bonkyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke, Taylor Covert
Nov 17, 2025 -

Swickard Toyota responded

We’re so happy to hear you had such a positive experience with our team! Thank you for choosing Swickard Toyota and for sharing your feedback. We’ll see you next time! Thank You, Customer Experience Management customerexperience@swickard.com

November 14, 2025

I had to walk across the bay of cars to get to the person telling me my car is ready and then I was told by Daniel to go home and he will email my paperwork to me. That is far from first rate service or even More

by jas913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Long
Nov 19, 2025 -

Swickard Toyota responded

I apologize for the inconvenience and lack of straightforward communication during your visit. We aim to provide a seamless and courteous service, and I'm disappointed we fell short in this instance. We would love to look into this for you further, so please get in touch with me at the email address below with your full name and phone number. Also, when you contact me, please list the name "jas913" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

Dec 17, 2025 -

jas913 responded

Judi Schlegel 4254831256 I do not have time to get into any discussions. The facts are the facts. It's the holidays and I am busy. If you want to do something extend that oil change purchase I made for 1 more year so that I can get the full benefit of the money I spent. If you check you will see that when I was sold this package my car was 6 years old and had less than 4000 a year on it. It is now 8 years old and only has 27000. So why would I want to get 5 oil changes in 2 years???

November 13, 2025

Khing is terrific and has been helping us for as long as I can remember. But this time my simple oil change was assigned to Daniel then Bob. I brought the car in at 3:10 for a 3:15 appointment. The car was More

by davep1w3k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Taylor Covert
Nov 17, 2025 -

Swickard Toyota responded

Thank you for sharing your feedback, Dave. We apologize for the details gone wrong here, especially without Khing's usual helpful touch from start to finish. We'll address this feedback and we hope you'll consider returning to our team for an improved service in the future. Thank You, Customer Experience Management customerexperience@swickard.com

November 12, 2025

I always receive great maintenance service at Swickard and that's why I return to get my car serviced there. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing , Taylor Covert
Nov 13, 2025 -

Swickard Toyota responded

Hi Patty, thank you for your continued trust in our team! We hope to see you again at Swickard Toyota! Thank You, Customer Experience Management customerexperience@swickard.com

November 12, 2025

We always look forward to seeing Khing. He is so good at explainimg things and always gives us great advice. Can't imagine working with anyone else👍 More

by jnshaw1
Recommend Dealer
Yes
Employees Worked With
Taylor Covert
Nov 12, 2025 -

Swickard Toyota responded

Thank you for sharing your wonderful feedback about Khing! We are so grateful to have your business and hope to see you again at Swickard Toyota. Thank You, Customer Experience Management customerexperience@swickard.com

November 11, 2025

Bob Yourist is very honest and knows his stuff! He's a diamond in the rough. Great place for service and tires. More

by Jennifer Pahlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Yourist
Nov 12, 2025 -

Swickard Toyota responded

Jennifer, we couldn't agree more! Sharing your feedback with Bob made his day. Thank you for choosing Swickard Toyota for your automotive needs. Thank You, Customer Experience Management customerexperience@swickard.com

November 11, 2025

Tony was friendly and welcoming. He thoroughly informed me of all maintenance needs and explained what the recall was about regarding battery. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 12, 2025 -

Swickard Toyota responded

Lee, we're glad Tony thoroughly informed you about your maintenance needs and battery recall. Thank you for choosing Swickard Toyota! Thank You, Customer Experience Management customerexperience@swickard.com

November 08, 2025

Tyler was great highly recommended he took care of my car with the upmost care More

by amolina469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler nein
Nov 10, 2025 -

Swickard Toyota responded

Your kind review warms our hearts! Thank you from Tyler and the Swickard Toyota Team. Thank You, Customer Experience Management customerexperience@swickard.com

November 01, 2025

Brooke Miarecki in the service department is awesome! She's kind, honest and respectful. Great experience overall for a routine maintenance. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Miarecki
Nov 04, 2025 -

Swickard Toyota responded

Hi Eric, we're pleased to hear that Brooke provided such a great experience for you at Swickard Toyota. We’ll pass along your kind words to her. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

October 24, 2025

I'm quite happy. Work was completed below the estimate and before expected. And a loner was available despite an appointment glitch. A couple glitches in communi More

by scottamatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing, Taylor Covert
Oct 27, 2025 -

Swickard Toyota responded

We are so grateful for your kind words! At Swickard Toyota. It's fantastic to know that our team went above and beyond in terms of service, completing the work under budget and ahead of time. We apologize for the slip in communication and any inconvenience it caused. We hope you continue to choose us for all your auto care needs! Safe travels! Thank You, Customer Experience Management customerexperience@swickard.com