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Swickard Toyota

Edmonds, WA

4.7
1,710 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,710 Reviews of Swickard Toyota

April 09, 2022

Everytime I come in to have my car serviced, each tech I speak to is very thorough and treats me very well. I love Swickart Toyota More

by hilary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Apr 12, 2022 -

Swickard Toyota responded

Thanks Hilary, your positive experience is exactly what we aim for at Swickard Toyota! We are honored to have lovely customers like you! Hope you have a terrific Tuesday!

April 09, 2022

Good service and smiles. I will come again and telling my friends this nice place. More

by Henry Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khing Ly, Paul Chung
Apr 12, 2022 -

Swickard Toyota responded

Thank you so much Henry for this great 5-star review! We really appreciate your business and helping to share the word about Swickard Toyota. We look forward to seeing you again!

April 09, 2022

Great service provided by King! Good communication and through explanation of scope of work. Good experience. More

by brucehosford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
King
Apr 12, 2022 -

Swickard Toyota responded

We appreciate you leaving us your nice review! So happy to hear you had a good experience with Khing and that he provided you with great customer service. Thank you for your business and please come see us again!

April 09, 2022

Alejandro and Mark are amazing! They created a low-stress environment that allowed us to think through our family’s needs and select the best vehicle for us. I appreciated the trans More

by jamieplank11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Farman, Mark and Steven, Paul Chung
Apr 12, 2022 -

Swickard Toyota responded

Jamie, it’s sounds like you had a quality experience from start to finish makes us very happy! We’re glad to hear Alejandro and Mark went above and beyond to assist you with high level of customer service throughout the process. We truly appreciate your feedback, and we thank you for your kind recommendation. All of us at Swickard Toyota look forward to taking care of all your auto needs in the future!

April 09, 2022

Very slow to engage with customer. Frustrate to wait long and didn't get back to customer. I never go back unless toyota recall problem. More

by jun670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Chung
Apr 12, 2022 -

Swickard Toyota responded

We thank you for sharing your review. We do regret that we have left you with a negative impression during your service visit. We would like to hopefully restore your faith in us, and you can reach out to our Service Director, Kevin Nelson anytime at (425)775-4422 Ext. 4727 or at Kevin.Nelson@Swickard.com Thank you!

April 09, 2022

While the dealership indicated that they completed the tasks that were agreed upon, a close inspection of my truck after getting it back showed some of those tasks were not done. Specifically, the tires w More

by JV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heyer, Devin
Apr 12, 2022 -

Swickard Toyota responded

JV, your feed back is very important to our business. We use this to learn from our mistakes and improve the experience for the next guest. If you’re willing, we’d like to hear more about your recent visit. Please consider reaching out to our Service Director, Kevin Nelson at (425)775-4422 Ext. 4727 or email at Kevin.Nelson@Swickard.com Thank you Swickard Toyota Customer Care

April 08, 2022

Easy registration, courteous staff, comfortable lounge, qualified technicians, fast service, good report, overall good. Thanx More

by Hshaugen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Apr 12, 2022 -

Swickard Toyota responded

Your valuable review means a lot to us, and we want to make sure we provide you with the best support possible. We look forward to continuing to serve you in the future. Enjoy your week!

April 08, 2022

I have had a great service and I really appreciate that your kind and great serves. Keep Up the good work! More

by Addisalem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Apr 12, 2022 -

Swickard Toyota responded

We always enjoy hearing what our customers have to say. We’re glad we could be of services and appreciate the kind words! Please see us again if there is anything else we can help you with! Thank you!

April 08, 2022

I like the disciplines and the environment provided for customer. Overall good customer service and experienced employees such as KHING LY. Mr KHING welcomes and serves customers in his own unique way. I f More

by Sahil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KHING LY, Paul Chung
Apr 12, 2022 -

Swickard Toyota responded

Thank you so much for your 5-star review! We will share your great feedback with Khing and the service team to let them know to keep up the amazing work. Khing will greatly appreciate your kind words. We look forward to your next visit!

April 08, 2022

Mr kying was so nice,great job,awesome ,check my vichel anything and give me some advice More

by Ljy2015steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kying
Apr 12, 2022 -

Swickard Toyota responded

We thankful for the positive rating! We are committed to providing our customers with great customer service and it’s nice to know Khing took excellent care of you. Please come visit us again!

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