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Swickard Toyota
Edmonds, WA
1,710 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,710 Reviews of Swickard Toyota
March 15, 2022
John was extremely helpful and easy to work with. He met our needs when purchasing the car and also was flexible when it came to making appointments and phone calls. Our financier unfortunately made He met our needs when purchasing the car and also was flexible when it came to making appointments and phone calls. Our financier unfortunately made sexist remarks which made this experience uncomfortable. I did not feel I had the safe space to ask questions without getting a comment. More
by Unknown
Employees Worked With
John Tomko, Jonathan Murphy
March 14, 2022
Service used to be very good before the pandemic. Now, not so much. It took several minutes before anyone greeted me. Maybe it's labor shortage thing. Twice now that didn't reset the reminder on my Now, not so much. It took several minutes before anyone greeted me. Maybe it's labor shortage thing. Twice now that didn't reset the reminder on my dashboard after it was done. There was no more car wash coupon, siad the ran out. Twice in row. I think they just give them any more. More
by tnghau
Employees Worked With
Don't know
March 14, 2022
Since, this dealership has converted to Swickard Corp. It has changed its standard of customer services and care.which has dropped to a low point. Magic Toyota was a fantastic dealership with nice, caring It has changed its standard of customer services and care.which has dropped to a low point. Magic Toyota was a fantastic dealership with nice, caring, and looking out kind of folks. Swickard seems to be more money oriented rather than customer services oriented. I’m disappointed with this new transition from Magic Toyota to Swickard Corp. I wish Magic Toyota would have never sold its dealership to them :( More
by Anonymous
Employees Worked With
King
March 13, 2022
I’ve always come to Swickard (when it was magic toyota) and I always get great service. When I checked in for my appt, they did advise it will take longer as they were short staffed, which was fine cuz I w and I always get great service. When I checked in for my appt, they did advise it will take longer as they were short staffed, which was fine cuz I was able to catch up on my shows from my phone More
by koyaci12
Employees Worked With
Caspian
March 12, 2022
The gentleman who helped me had wonderful customer service skills and was thorough at explaining my service needs. Will be back. service skills and was thorough at explaining my service needs. Will be back. More
by Gennyandadam
Employees Worked With
Can’t remember the name of the guy who helped me, don’t think his name was Paul.
