Swickard Volkswagen of Anchorage

Super good experience. Service advisor Dyann and service manager Paul went out of their way to search online to find parts for an old (2003) Beetle. Service advisor Dyann and service manager Paul went out of their way to search online to find parts for an old (2003) Beetle. More

This was a very nice experience. Ms Stone was polite, professional, and pleasant to work with. Halfway through the service she personally informed me that my vehicle would be ready Ms Stone was polite, professional, and pleasant to work with. Halfway through the service she personally informed me that my vehicle would be ready soon. More

Lily was great. She assisted me with an extended warranty issue and was very professional. She assisted me with an extended warranty issue and was very professional. More

Nice service hard to get appointments in a timely fashion nice customer service while waiting nice customer service while waiting More

Lily from service department was great very helpful. But the environment around there as a whole is lack of friendliness and very empty building. Hardly anybody say hello or recognize you. But the environment around there as a whole is lack of friendliness and very empty building. Hardly anybody say hello or recognize you. More

Recent 10k service on my VW Taos was a great experience. Lily was very helpful in getting my car checked in and also alerting me when the service was completed. Since it's my only car, I waited for it in th Lily was very helpful in getting my car checked in and also alerting me when the service was completed. Since it's my only car, I waited for it in the comfy waiting area. They also sent me several texts keeping me aware of the progress. It was finished in less time than I expected, so that was great! I also received both a text and email from the service tech with his walk around video of the completed vehicle inspection. An unexpected perk. I'll use this dealer for all my preventative maintenance needs going forward without reservation. More

I had a great buying experience. Charles worked with me and my wife for about a month. He was very helpful with giving us information about our current lease and once we were ready t Charles worked with me and my wife for about a month. He was very helpful with giving us information about our current lease and once we were ready to purchase an Atlas, the process was a breeze. More

Hunter and Genesis were both incredibly helpful through the process. They helped us achieve our ideal price and answered our endless questions with kindness. They were friendly and attentive to all our nee the process. They helped us achieve our ideal price and answered our endless questions with kindness. They were friendly and attentive to all our needs. They were easy to work with and we felt confident in our decision after working with them. They will be our go to guys from here on out. More

We asked about buying a Taos and ended up leasing one that brought the payments down to what we could afford. Great car, great working with people that work with you to make it happen. that brought the payments down to what we could afford. Great car, great working with people that work with you to make it happen. More

Very courtious and helpfull, but as a first time customer that likes to have the first appt. and wait for a routine oil service while it only took 45 min from when they moved my car till returning I was ther that likes to have the first appt. and wait for a routine oil service while it only took 45 min from when they moved my car till returning I was there 2hrs and 15min. This was due too a 7:00am appt that I was 15min early to find out the techs didn't start till 8:00am. More