Tacoma Dodge Chrysler Jeep RAM
Tacoma, WA
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Always a great experience for getting an oil change at Express Lane for my Alfa Romeo Giulia. They take great care of their customers and take pride in their work. Jasmyn is my go to for my Alfa Romeo! Express Lane for my Alfa Romeo Giulia. They take great care of their customers and take pride in their work. Jasmyn is my go to for my Alfa Romeo! And they can take care of tires for the Alfa Romeo as well. Do you have an Alfa? Bring it down!! More
Tim B. , (Salesman) was so wonderful to work with. He and the rest of the team treated us like family. They all made what we thought was a hard decision, ver , (Salesman) was so wonderful to work with. He and the rest of the team treated us like family. They all made what we thought was a hard decision, very easy. Tim knew what we needed and was able to find it for us. Tacoma Dodge, for almost 20 years, has been our only place for all of our car(s) maintenance. Sales and service is the best! More
Been a customer of Tacoma Chrysler Jeep Dodge Ram for over 25 years. Service department is very good! The service advisors are excellent and they will work with 3rd party vehicle service contracts. Where over 25 years. Service department is very good! The service advisors are excellent and they will work with 3rd party vehicle service contracts. Where Tacoma Dodge Chrysler Jeep Dodge Ram struggles is service loaners when the work being done is under warranty. Had a leaking sunroof that was covered under warranty because they had replaced it less than a year earlier. They needed to keep my truck for 4 days to fix it a second time but no loaner was provided. Other dealerships provide a complimentary loaner car when your vehicle is in for repairs for more than 24 hours. Sales…I would give them zero stars if able. As I said at the beginning, I’ve been a loyal customer to Tacoma Ram for 25+ years. My current truck is a 2018 Laramie Crew Cab, 6 1/2’ bed. I had a steady check engine light that had come on that morning. Tacoma Ram did an appraisal and they offered me 5K less than what other dealerships offered. Tacoma Ram’s reply was “Of course they're going to offer more for the trade. Other dealerships are not going to match a 12% off MSRP.” The 12% is a national incentive, so Tacoma Ram was just trying to gouge me. And…other dealerships are offering significant discounts below MSRP. Tacoma Ram did reach out and they increased their trade-in offer by an additional 3.5K, still $1000 below what other dealerships offered. The annoying part of the follow-up offer is they made it seem like they were doing me a huge favor. Bottom line - Service department is very good, but no service loaners. Sales isn’t interested in keeping local customers. I’d go elsewhere if you are looking for a Ram truck. More
Best experience I've had buying a vehicle. Sydney was great. No pressure. She was friendly and very pleasant to work with. She let the Jeep sell itself, which it did. It was worth the drive to Sydney was great. No pressure. She was friendly and very pleasant to work with. She let the Jeep sell itself, which it did. It was worth the drive to Tacoma from Woodinville. More
Mr Shaun was very respectful. He listened carefully while explaining my issue with passengers window. He had issues evaluated in a timely manner. Mr Shaun explained completely and He listened carefully while explaining my issue with passengers window. He had issues evaluated in a timely manner. Mr Shaun explained completely and comprehensively the problem. Courtesy ride offered and service completed with my total satisfaction. He is a definite asset to Tacoma dodge. More
I would love to give my thanks to Timothy B. For getting us a new car and his customer service is amazing. he will always check up on you if you needed anything! Such a great gentleman For getting us a new car and his customer service is amazing. he will always check up on you if you needed anything! Such a great gentleman More
Amazing top rated customer service. We told Sydney our situation and with such ease she had us in a very nice reliable used vehicle so quickly. I have bought my last 3 new cars from one We told Sydney our situation and with such ease she had us in a very nice reliable used vehicle so quickly. I have bought my last 3 new cars from one different dealership. But Tacoma Dodge Jeep and Chrysler and Sydney are our new dealership for New or used! More
Customer service was amazing. The lady at the front desk on the service side was very helpful and kind. My services was done smooth and fast. The lady at the front desk on the service side was very helpful and kind. My services was done smooth and fast. More






