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Tacoma Dodge Chrysler Jeep RAM
Tacoma, WA
638 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 638 reviews
July 04, 2020
Got What I Wanted I brought my 2017 Journey Crossroad in for an oil change. It was noted that there was a small transmission leak so it went over to service for a smal I brought my 2017 Journey Crossroad in for an oil change. It was noted that there was a small transmission leak so it went over to service for a small repair. Thankfully it was a no charge deal since all was covered under my powertrain warranty. So I asked for another 2017 Journey 6 cylinder AWD Crossroad for my rental because I was used to driving one. I was given a red one, same year and model. I fell in love with the red one (is it a girl thing??) After much negotiation (after all it was a rental and not for sale), I made it known I really wanted to trade my current dark grey color with my new lovely red car. Somehow all the people involved helped me. I was approved with a lower interest rate as well. I was able to take off the Rental Tag and it's now mine. More
by SherylM
Employees Worked With
Gigi, Robert, Nate in service, Isaac and a couple others. I'm sorry I forgot their names;(
February 22, 2020
Best car shopping experience to date. No hassle no pressure comfortable atmosphere. Thanks Tim B. For helping my family and I get into a great vehicle. Awesome customer service and very helpful. -Jas pressure comfortable atmosphere. Thanks Tim B. For helping my family and I get into a great vehicle. Awesome customer service and very helpful. -Jason Sellers More
by Jasonls77
Employees Worked With
Tim Bogdanovich
February 02, 2020
This is the dealership to visit if you want great selection, friendly service and real customer care. Justin White is a salesman who went above and beyond for our satisfaction. You will be very hap selection, friendly service and real customer care. Justin White is a salesman who went above and beyond for our satisfaction. You will be very happy to work with this dealership. Great service, caring staff who really listens to your concerns and needs is everything at Tacoma Dodge. Justin White is a wonderful salesman who made our very buying experience awesome. We had a lot of requirements to make our deal happen and we are very happy. Go to this dealership if you want a great deal, wonderful service and a nice selection of vehicles. More
by Happy Buyer
Employees Worked With
Justin White
January 02, 2020
Took our 2014 Cherokee in for warranty work and when we got it back we lost 3 MPG and the tires howled like a bearing was dry. Called immediately and took it back in. So they charged us the diagnostic fee got it back we lost 3 MPG and the tires howled like a bearing was dry. Called immediately and took it back in. So they charged us the diagnostic fee and said nothing was wrong. All we got were platitudes telling us everything will correct over time. It’s been another 2 months and nothing has changed. I’m sure not going to give them another penny of our hard earned money and will NEVER do business with Tacoma Dodge again. We had problems with the purchase too but that’s for another review. More
by Lovelyhomestead
Employees Worked With
Brandon and Craig
November 17, 2019
My only son serves in the U.S. Army. On his limited young Officer budget he went to Tacoma Dodge Chrysler Jeep today and negotiated the best price in the USA for his brand new 2020 Jeep. Thank you Tacoma Dod Officer budget he went to Tacoma Dodge Chrysler Jeep today and negotiated the best price in the USA for his brand new 2020 Jeep. Thank you Tacoma Dodge Chrysler Jeep for taking care of our men and women in Uniform at JBLM, Tacoma WA ! Very Respectfully, Bobby D Gold Star Son More
by Bobby D
Employees Worked With
Thank You
September 20, 2019
New car purchase We were very happy with our experience. Samatha Larson was our sales person she did a great job for us. The finance manager was very good. We told the We were very happy with our experience. Samatha Larson was our sales person she did a great job for us. The finance manager was very good. We told them what we wanted and where we wanted our payments. It was a very nice experience. Thank you. More
by lilmiss98640
Employees Worked With
Samatha Larson Finance manager.
April 07, 2019
Great Service Kahlin was Absolutely great to us while our Jeep needed some routine maintenance and kept us updated w/service and when it was completed and went ove Kahlin was Absolutely great to us while our Jeep needed some routine maintenance and kept us updated w/service and when it was completed and went over all that was done. She has great customer service and gives you her full attention. Thank you More
by Njames93
Employees Worked With
Kahlin
April 06, 2019
Best car buying experience yet! Kathy was amazing! Quick but very thourough and attentive to my needs without compromise. Doug, in finance, was top notch when it comes to getting the Kathy was amazing! Quick but very thourough and attentive to my needs without compromise. Doug, in finance, was top notch when it comes to getting the facts delivered and keeping my needs in consideration at all times. Absolutely love my Jeep, my payments, the service I received and the follow up! More
by Michelesfree
Employees Worked With
Kathy McCullough and Doug Larson
April 06, 2019
Oil Change They were very nice and the service was pretty fast. They also have a childrens play area which is awesome. We will gp there again. They were very nice and the service was pretty fast. They also have a childrens play area which is awesome. We will gp there again. More
by Teresa1862
Employees Worked With
Don't know
April 02, 2019
Excellent sales person, Zac and Manager, Caspar. Listen to y Excellent service. They listen to your needs and budget. They find a great vehicle for your needs. I will definitely recommend to other people I kn Excellent service. They listen to your needs and budget. They find a great vehicle for your needs. I will definitely recommend to other people I know. Very knowledgeable on all questions and finances. More
by Cathy
Employees Worked With
Zac and Caspar, excellent service. Really listen to concerns and your needs.
