
Tacoma Dodge Chrysler Jeep RAM
Tacoma, WA
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Vehicle service Christina took my service order right after I walked in the door. Was told it would be approx. one hour. My vehicle was ready to go in about 35 Christina took my service order right after I walked in the door. Was told it would be approx. one hour. My vehicle was ready to go in about 35 minutes. I get my vehicle serviced at this dealership and never go to anywhere ele due to the excellent here. Ralph Parker More
Nice experience Not the typical experience we have had at other dealerships when negotiating a sale. Kathy, our sales person, was friendly, honest, and a real "go-get Not the typical experience we have had at other dealerships when negotiating a sale. Kathy, our sales person, was friendly, honest, and a real "go-getter". She had a test drive vehicle all ready for us, to get an idea of what we like/dislike in the model we were looking for. When she located a potential match (out on the back lot) and we were seriously interested, all the lot attendants were busy, so she went out in the rain, and moved several cars herself to bring it to us. Everyone we encountered in the showroom seemed happy and friendly. The part we always dread the most is when the finance guy takes you into the "little room" and high pressures you to buy things you aren't interested in. This did not happen. He was very nice, and explained many options, but did not treat us like we were ignorant when we declined some. Kathy made sure to demonstrate everything on the new car, and even called the next day to see how we were doing and ask if we had any questions. More
Bought new car Very friendly and helpful staff! Listened to all my concerns and helped me find a car that best fit ky needs. I will be back in the future, when i'm r Very friendly and helpful staff! Listened to all my concerns and helped me find a car that best fit ky needs. I will be back in the future, when i'm ready to upgrade. More
Bulb Change We went in to have a light bulb changed. We were told it would be 30 minutes to an hour wait - ok because we didn't want to go around with a headligh We went in to have a light bulb changed. We were told it would be 30 minutes to an hour wait - ok because we didn't want to go around with a headlight out. Brandon Jones helped us and less than 30 minutes later he had our car ready to go! Fabulous, friendly and customer-oriented service. Thanks very much. More
Good Service : Kathy has been my service adviser since 2004, she has always given me good advice concerning my vehicle. I didn't ask her a question about my veh Kathy has been my service adviser since 2004, she has always given me good advice concerning my vehicle. I didn't ask her a question about my vehicle that she didn't have an answer. She is 100% my rep. More
Consistently High Marks! Kathy will always willing to go the extra mile, always with a smile on her face! I wanted Daytime Running Lights enabled on my truck. Took it to 2 o Kathy will always willing to go the extra mile, always with a smile on her face! I wanted Daytime Running Lights enabled on my truck. Took it to 2 other RAM dealerships who said it could not be done. Ralph Brigham at Tacoma Dodge knew how to do it! Good Job! And Thank You. More
great. as always, the staff were great. i had no problem none what so ever. they called me when my truck were redy for pick up. as always, the staff were great. i had no problem none what so ever. they called me when my truck were redy for pick up. More
Satisfied Customer I would like to extend high regards for Ms. Victoria, the Sales Rep that helped me purchased my 2015 Jeep Grand Cherokee Laredo 4x4. She was very pers I would like to extend high regards for Ms. Victoria, the Sales Rep that helped me purchased my 2015 Jeep Grand Cherokee Laredo 4x4. She was very personable, knowledgeable, and patient with me, as I've not purchased a vehicle in over 8 years and was not familiar with the area, or WA state rules, regulations, etc. Victoria was very thorough in explaining every detail of each paper work, to include the ins and outs of the vehicle. I definitely would recommend Tacoma Dodge and Victoria. I'm a happy and satisfied customer! More
Quick Service Great and friendly service, and friendly staff! The only part missing is the 5-Star service including Jeep wash. Service Dept has always been very p Great and friendly service, and friendly staff! The only part missing is the 5-Star service including Jeep wash. Service Dept has always been very polite and helpful. More
Salespeople knowledgeable and friendly Our experience buying our new Jeep was easy. The salespeople answered our questions, were friendly and not pushy at all. We recommend Tacoma Dodge C Our experience buying our new Jeep was easy. The salespeople answered our questions, were friendly and not pushy at all. We recommend Tacoma Dodge Chrysler Jeep! More