Go buy your next car here and you'll experience how car buying was back in the 80's. Brutal. Scammy sales techniques, retractions of deals, incompetence to handle a clean trade-in, ratcheting up costs and payments after signed deals are complete.
The GM has instructed the receptionist and staff to never give his name out. Why? Because he's (mis)managing this dealership and fostering an environment with his staff of lies, non accountability and deception.
And to think this was my experience when trying to buy my second car from them, getting home with the new one, and 6 days later, they are threatening me unless I come in and pay more.
Call my attorney. "Dodge" these guys like a bullet. Go to Larson or AutoNation. They are gold, transparent, honest .......... and hey, the GM actually will come out and make you feel like a customer.