Back

Tacoma Subaru

Tacoma, WA

4.4
228 Reviews

3838 South Tacoma Way

Tacoma, WA

98409

Directions

By Type

Showing 228 reviews

March 27, 2023

The Service department is fast, effective and efficient. Their friendly and service-oriented demeanor is frosting on the cake! More

by dutchlegacy570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Mar 27, 2023 -

Tacoma Subaru responded

Hello, thank you for the amazing five star review and for choosing Tacoma Subaru for the service on your Subaru Crosstrek! We are so happy to know that our team provided you fast and efficient service. We hope to see you again soon for another great visit. - Sara(in customer service)

March 22, 2023

The Express Service I received yesterday was excellent. Lisa was courteous and informative, and when part was needed she followed up immediately and had it ready within the hour. The young man who follow More

by mjcmosley38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa and young man in express service.
Mar 23, 2023 -

Tacoma Subaru responded

Hello Marilyn, thank you for the amazing five star review and for choosing Tacoma Subaru for the service on your Honda Civic. We are thrilled to know that working with Matthew Fulweiler, your Service Advisor was just what you needed. We hope to see you again soon for another great visit. - Sara (in customer service)

March 10, 2023

Service was great! ! Jena was awesome to work with. Thank you for guiding through the process!! More

by jmerkle26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jena
Mar 10, 2023 -

Tacoma Subaru responded

Hello, thank you for the wonderful five star review and for choosing Tacoma Subaru for the service on your Suburu Outback. We are thrilled to know that working with Jenna Nyren, your Service Advisor was just what you needed. We hope to see you again soon for another great visit. - Sara (in customer service)

February 17, 2023

Very courteous and informative did the service in a timely manner waiting area very comfortable More

by lwhitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Grundhoffe
Feb 17, 2023 -

Tacoma Subaru responded

Hello, thank you for the amazing five star review and for choosing Tacoma Subaru for the service on your Subaru Forester. We are thrilled to know that working with Matt Grundhoffer, your Service Advisor was just what you needed. We hope to see you again soon for another great visit. - Sara (in customer service)

February 03, 2023

They are always prompt and takes care of their customers immediately as soon as you pull into the garage More

by Mrlyn504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Bowlin
Feb 03, 2023 -

Tacoma Subaru responded

Hello, thank you for the outstanding five star review and for choosing Tacoma Subarufor the service on your Subaru Forester. We are very happy to hear that working with Matt Grundhoffer, your Serivce Advisor was just what you needed. We hope to see you again soon for another great visit. Thank you. - Sara (in customer service)

January 06, 2023

If all Subaru dealerships cared about their customers like Tacoma Subaru … I would use the dealership in my town. The Service department staff (especially Darrell Adams) continues to provide excellent More

by Ascent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Adams
Jan 06, 2023 -

Tacoma Subaru responded

Hello Chris, thank you for the great feedback and amazing review. We at Tacoma Subaru strive for perfection and it's feedback such as your own that helps us reach for the stars. We are so happy to hear that Darrell Adams, your Service Advisor provided you an amazing experience. We cannot wait to see you again for your next visit. Thank you and drive safe - Sara (in customer service)

November 21, 2022

After having 3 bad experiences with buying a new car, Sera Brunner has changed our perspective and we now have our dream car! #giveheraraise! #highlyrecommend! More

by Kari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sera Brunner
Nov 21, 2022 -

Tacoma Subaru responded

Hi Kari, thank you for the glowing five star review and for choosing Tacoma Subaru! We are so happy to know that Sera Brunner and our great team excelled at providing your the best customer service. We cannot wait to see you again for another superb visit. Thank you and drive safe! - Sara (in customer service)

September 22, 2022

Friendly experts who are easy to work with. No hard sell, just the facts.I would highly recommend them. More

by Rhonda.sanford76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Bowlin
Sep 22, 2022 -

Tacoma Subaru responded

Hello Rhonda, thank you for the glowing five star review and for choosing Tacoma Subaru! We are simply delighted to hear your service for your Subaru Impreza was filled with great customer service from Jenna Nyren, your Service Advisor. We cannot wait to see you again soon. Thank you - Sara (in customer service)

September 20, 2022

These guys took great care in everything step of the process. Thank you Bruce Titus. More

by Heidi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Kay
Sep 20, 2022 -

Tacoma Subaru responded

Hey Heidi, thank you for taking the time to provide our Tacoma Subaru Store your amazing feedback. We are overjoyed to know that working with William Kay was informative, hassle free, and that we took care of you every step of the way. We hope that you love your 2015 Subaru WRX, and we cannot wait to set up your first oil change in our Service Department. Thank you and drive safe - Sara (in customer service)

September 04, 2022

Outstanding customer service, attentive, efficient, knowledgeable and very helpful. Always a pleasure to get my car serviced More

by Cken300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Bowlin
Sep 06, 2022 -

Tacoma Subaru responded

Hello, thank you for the glowing five star review and for choosing Tacoma Subaru for the maintenance on your Subaru Crosstrek! We are so happy to know our team and especially Colton Cornish, your Service Advisor provided you an outstanding visit. We hope to see you again soon. - Sara (in customer service)

...
7
...