Tameron Honda - Service Center

While the service department looked very busy, they had a very Friendly customer service rep. Timely service and Shuttle service was available with a very curious driver. very Friendly customer service rep. Timely service and Shuttle service was available with a very curious driver. More

I always drive to Hoover to where I purchased my car even though I reside in Tuscaloosa. The customer service is always excellent. I arrived earlier than my appointment time and was out the door before my sc though I reside in Tuscaloosa. The customer service is always excellent. I arrived earlier than my appointment time and was out the door before my scheduled appt time! I never leave and always enjoy the amenities of the waiting room. You can’t beat a free breakfast. Brandon made sure to give me a call once it was finished and reviewed my diagnostic. 5 out of 5 stars. More

The service appts have been on time, helpful rep, whatever the service was performed in the time discussed. I appreciate the updates on any recall, service issues, software updates and more. I like whatever the service was performed in the time discussed. I appreciate the updates on any recall, service issues, software updates and more. I like having my Honda serviced by professionals that know exactly what my car needs. More

This is the worst service in the city. Honda should be embarrassed at the employees that work and manage the service department. I would give them a zero, but I can't. Honda should be embarrassed at the employees that work and manage the service department. I would give them a zero, but I can't. More

I got a quick and thorough oil change, less than an hour. They were very friendly too. They were very friendly too. More

I arrived about 10 minutes before the service department opened and was concerned that I would have to wait for check-in because I was fifth or sixth in line. I was amazed that the line moved so quickly tha opened and was concerned that I would have to wait for check-in because I was fifth or sixth in line. I was amazed that the line moved so quickly that once the doors opened, we all drove right in and had a service advisor waiting. Plus, free breakfast was available! More

Leah, my service advisor, is very professional. While my car is in the service department Leah keeps me informed regarding the status of service. She reaches out to let me know when they find somet While my car is in the service department Leah keeps me informed regarding the status of service. She reaches out to let me know when they find something requiring attention and explains why service is required. I only take my car when I call to confirm Leah is going to be there. More

Received an email for my recently purchased 2024 Ridgeline that it was due to have recall work completed. I made an appt online explaining that I was needing the stated recall work completed. I rece Ridgeline that it was due to have recall work completed. I made an appt online explaining that I was needing the stated recall work completed. I received multiple text reminders from the dealership saying they were ready for me and not to forget my appointment. When I arrived, however, I let the service advisor know I was there for my appointment and recall work. The advisor said “what recall work?” and I had to find the email and tell the advisor what was needed. They then proceeded to tell me that not only did they NOT have the parts for the recall, but that I should have called them. WTH? Why did they (1) accept my appt and then (2) keep in touch about it when they didn’t even have the parts??? Talk about poor customer service for a brand new customer! This was an unacceptable waste of my time. Now I’m really wondering if I purchased by new truck from the right dealer. More

Took my 2023 Honda Odyssey in for recall services and for 15K servicing. Had a very helpful Service Advisor. Overall, a very positive experience. 15K servicing. Had a very helpful Service Advisor. Overall, a very positive experience. More

Everyone was friendly and very helpful, and the service was completed promptly. Also the service tech was in communication several times while the car was serviced. was completed promptly. Also the service tech was in communication several times while the car was serviced. More